Jabber SDK for web "Could not reach the account server."

[noha.oliver]

Currently I am using the sandbox solution for the IM and presence server, I can access the server normally but the issue is in the httpbinding URL or (BOSH URL).

I have tried to access it by both the domain name or the IP then :7335/httpbinding but both are not working.

Any help will be appreciated. 

[npetrele]

What version of Cisco IM&P are you using?  At some point, the port changed from 7335 to 5280.  Try switching your BOSH URL to use something like this:

http://<your server>:5280/httpbinding

or this, if you're using secure web connection:

https://<your server>:5280/httpbinding

[noha.oliver]

I was using the latest version 12.5

[npetrele]

Did you try port 5280?  Also, if your server has a self-signed certificate and you're using https, you may not be able to connect until you tell the browser to allow that connection. Browse directly to the BOSH URL. If you get "unsafe" message (or whatever, different browsers say different things), then tell the browser to accept the risk. Even better, if your browser allows this, add it to your exceptions to always allow the connection.

Then try your Jabber Web SDK app in the same browsing session. It should connect fine.