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Picture during calling Jaber SDK

macieknowak
Beginner
Beginner

hello, We are using the Jabber SDK (Cisco Web Communicator) with UCCX 9.0. The Jabber is install on multimedia kiosk and calls to UCCX's agents. Is it possible to display the picture on Jabber with additional information (f.eg. call will be recording) during the calling time (before that agent

Best regards,

Maciek

1 Reply 1

tinghche
Contributor
Contributor

Hi Maciek,

I'm not quite understand your question here.

So, you will need to determine if the auto-recording is enabled on the device when the call comes into Jabber SDK.

If yes, you can show a picture/message as notification to the participant on kiosk?

If this call will always be record, you can bind to the event and display picture when call comes in.

ex:

if (conversation.callType === "Incoming") {

            $callcontainer.find('.remotename').text(conversation.callingPartyDirectoryNumber + "This call will be recorded");

}

If the recording is been set on the kiosk side, I guess you can determine by detecting if "recordingDevicesSelect". Then display the picture/message.

Not sure if this is what you intent to implement.

Howard

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