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Announcements
Please note that Remote Expert Mobile announced end-of-life and support will end on February 28, 2022.
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Cisco Employee

REM iOS/Android Video overlay sizing

Do we support pre-configuring the size of the overlay video window on mobile devices iOS/Android? for instance 200x300, 100x80, etc. pixels or full-screen.

If not in v10.6, will we have this in v11?

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Beginner

There is no support for this in 10.6.

In v11 there is a plan to exposure some of the core voice/video capability but the details have not been completely worked out yet.

View solution in original post

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Beginner

There is no support for this in 10.6.

In v11 there is a plan to exposure some of the core voice/video capability but the details have not been completely worked out yet.

View solution in original post

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Just following up on the same subject if video overlay sizing has made it in REM 11 for iOS and Android now?

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Not applicable

Hi Mohammed,

When it's released REM 11.5 will allow complete control of the remote and local video windows. This will only be possible when using the Advanced CSDK and details will be documented in it's developer guide.

The CSDK deals with the Vocal and Video exclusively. If you want to mix screen share in your application as well you can use REM in co-browse only mode to handle the screen share side.

Regards,

Rob

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Now that 11.5 is out, how do I set video call fullscreen in android sdk pls?

Thanks

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Hi Jan,

You will need to use the CSDK API to have control over the size of the video window. you will need to create a VideoSurface and use it in the call.setVideoView(surface); API method call.

Please see the developer guide for information on using the CSDK in your app. http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/remote_expert_mobile/remote_expert_mo…

Regards,

Rob