09-06-2019 09:27 AM
Good Day Experts,
I am trying to automate some monitoring tasks for CUCM 11.5 SU4 and need to know a few things from a Device Support standpoint:
1) Are there any Enum codes(Model table) for the following devices:
8845, Jabber for Desktop/MAC, jabber for iphone and a lot of other phone models which are missing on this list?
2) How can we extend the :
<soap:MaxReturnedDevices>1000</soap:MaxReturnedDevices> - to more than 1000
3) Is there a way to segregate devices on the basis of Device-Pool/Call Manager group via any APIs?
4) Are the ENUM values listed under CSCvg70867 not available for usage in CUCM 11.x at all?
Himank Pande
Solved! Go to Solution.
09-12-2019 03:18 PM
Hi Himank,
You can get a list of enum and device model using this SQL command
admin: run sql select enum,name from typemodel
On my call manager, 8845 = enum 36224.
I think the maximum devices return you can have is 1000 but you can use a combination of different values for DeviceClass/Model/Nodename to limit your query to < 1000 devices.
Regards,
David
09-13-2019 12:42 PM
The general approach to avoiding the 1000 limit on returned items is something like:
- Obtain a list of the phone device names you want to query for. The AXL SOAP API is ideal for this
- Use SelectCMDeviceExt including up to 1000 device names in the [SelectItems] array (use SelectBy = Name)
<soap:SelectItems> <soap:item><soap:Item>SEP000000000001</soap:Item></soap:item> <soap:item><soap:Item>SEP000000000002</soap:Item></soap:item>
... </soap:SelectItems>
09-12-2019 03:18 PM
Hi Himank,
You can get a list of enum and device model using this SQL command
admin: run sql select enum,name from typemodel
On my call manager, 8845 = enum 36224.
I think the maximum devices return you can have is 1000 but you can use a combination of different values for DeviceClass/Model/Nodename to limit your query to < 1000 devices.
Regards,
David
09-13-2019 09:18 AM
David,
Thank you so much for the response on this.
So what if the total number of devices exceeds 1000 for a particular Device class/Model/Node name? Is there a soap envelop link that you can attach here for a per Device Pool/Call Manager Group pull of devices for example?
Himank Pande
09-13-2019 12:42 PM
The general approach to avoiding the 1000 limit on returned items is something like:
- Obtain a list of the phone device names you want to query for. The AXL SOAP API is ideal for this
- Use SelectCMDeviceExt including up to 1000 device names in the [SelectItems] array (use SelectBy = Name)
<soap:SelectItems> <soap:item><soap:Item>SEP000000000001</soap:Item></soap:item> <soap:item><soap:Item>SEP000000000002</soap:Item></soap:item>
... </soap:SelectItems>
09-17-2019 09:02 PM
Thanks a tonn.
I believe that answers my query.
Himank Pande
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