02-05-2014 05:35 AM
Hallo,
I have got the username and password for the Jabber Sharedbox. When I try to login the following error appears in console
Also the debug section displays the following error
Can you tell me where I am going wrong since this is completely new to me.
Cheers,
Aditya
Solved! Go to Solution.
02-24-2014 10:58 AM
Hi Aditya,
Did you check if you were able to ping the IP? From the screenshot it looks like you are not in the VPN.
If you are able to ping, I could have been a problem of firewall blocking the port as well. The port used here is 7335
Thanks,
Howard
02-05-2014 07:16 AM
Note connecting to the Sandbox servers with the sample app requires that the PC be connected to the Sandbox lab via VPN. From your error screenshot, the sample is attempting to contact http://cup02:7443/httpbinding - once you have connected to the Sandbox VPN, you can browse to that URL to check connectivity (you will see a message 'This URI is for XMPP communication via the BOSH protocol')
More details on Sandbox VPN access can be found here: https://developer.cisco.com/site/devnet/sandbox/comm-collab/shared-sandbox/
02-12-2014 05:47 AM
Hello dstaudt
I tried it but I am getting the same error. I guess might be the issue is coming up due firewall??
Cheers
Adi
02-12-2014 07:47 AM
Hi Aditya,
Could you please try IP instead of hostname?
Making sure you can ping this IP address: 10.10.20.9
And change the http://cup02:7335/httpbinding to http://10.10.20.9:7335/httpbinding
Regards,
Howard
02-24-2014 02:48 AM
Hallo Howard,
srry for late reply. I tried using the ip address as mentioned in your post.Bit still I am not able to connect.I am sending you the screenshot.
I am not able to figure it out, as to where I am going wrong.
Cheers Aditya
02-24-2014 10:58 AM
Hi Aditya,
Did you check if you were able to ping the IP? From the screenshot it looks like you are not in the VPN.
If you are able to ping, I could have been a problem of firewall blocking the port as well. The port used here is 7335
Thanks,
Howard
02-26-2014 05:03 AM
Hallo Howard,
Yeah, the firewall was blocking the ip address.Gt the issue resolved.Thank you
Cheers,
Aditya
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide