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!!! windows 7 latest security patch (2016-MAY) disabled REM IE add-on

cshiyou
Cisco Employee
Cisco Employee

hi guys,

Our REM IE add-on is working always fine.

however, after May 6th,

we found windows refused to installed REM add-on.

it is very easy to replicate this issue.

delete add-on and reaccess to sample page with IE.

or use a fresh new PC to access to sample page with IE.

pleaset let us know workaround ASAP.

the reason is  add-on certification  error-------UNKNOW PUBLISHER

Screen Shot 2016-05-10 at 10.37.19 PM.png

client PC is a lab PC and except windows security update, nothing is changed.

Screen Shot 2016-05-11 at 10.22.06 AM.png

current IE version:

Screen Shot 2016-05-11 at 10.22.34 AM.png

1 Accepted Solution

Accepted Solutions

robdoyle
Cisco Employee
Cisco Employee

Hi Alan,

There was an issue with the pre-release 10.6.3.10000-2 due to a badly signed version of the app which caused this error however this was rectified in 10.6.3.10000-3.

Can you confirm your REM version?

Regards,

Rob

View solution in original post

3 Replies 3

robdoyle
Cisco Employee
Cisco Employee

Hi Alan,

There was an issue with the pre-release 10.6.3.10000-2 due to a badly signed version of the app which caused this error however this was rectified in 10.6.3.10000-3.

Can you confirm your REM version?

Regards,

Rob

Hi

thanks rob,

my system is 10.6.3.10000-2.

i will upgrade to 10.6.3.10000-3 and test again today.

Yours

Alan

hi rob,

you are correct as always.

after we upgrade to 10.6.3.10000-3, this issue is fixed.

many thanks

yours

alan