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CCX Same number didn't import

Malik Ehtasham
Level 1
Level 1

I am working on CCX outbound campaign management.I am focusing on Agent base direct privew campaign.  I come across with a very strange behavior.
If first time i import the number , call went very well. and every thing goes fine. but if i import the same number in the same campaign again it didn't import into the CCX. I don't know why it is not importing the same number again into the same campaign.

Does anybody has any idea about this.

1 Reply 1

Raghavendra G V
Cisco Employee
Cisco Employee

Hi Malik,

Please post your query in below forums.

Express Configuration API

Thanks,

Raghavendra