CISCO API for Auto-dial a phone number with an extension

[mhaby143]

Hi!

Is there a CISCO API, SDK that can auto-dial a phone number with an extension? We are creating an App that could automallically or trigger to call a certain phone number with extension through it.

I am new to cisco so I hope you can answer my query or enlighten me with other options. Thank you!

[Hermanus Janse van Vuuren]

did you get any form of feedback w.r.t the question?

I am looking to get something like that as well.

[dstaudt]

There are several APIs that can automate placing a call:

- WebDialer: SOAP API or HTML pop-up flavors, simplest to use if it meets your requirements https://developer.cisco.com/site/webdialer/

- IP Phone Services: mainly for on-screen interactive apps based on an XML-browser paradigm, but includes a capability for HTTP POSTing to the phone's onboard webserver with a <CiscoIPPhoneExecute> object with a 'Dial' URI.  Requires knowledge of the phone's IP address (which can be tricky to get), but allows dial strings with DTMF and delays https://developer.cisco.com/site/ip-phone-services/

- CTI (TAPI/JTAPI): full-featured Java or C/C++ libraries for performing 3rd party call control, complete control but more complex https://developer.cisco.com/site/tapi/ and https://developer.cisco.com/site/jtapi/