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Cisco IP Phone SDP setting for PTime

Hi,

I am developing Call Canter application using VaxTele SIP Server framework and Cisco IP Phones (SPA514G). While development I am having an issue of voice clarity (voice is breaking). I contact to VaxTele support and they investigated the issue. It is communicated that the value of PTime is not correct (ptime=30 is being used while ptime=20 is required).

PTime value is a function of SDP Setting. I am sending screenshot of SDP settings of my IP Phone(s).

 

Kindly update me in this regard that what setting, it must be used to communicate correct ptime value. 

 

Note: I am using A-Law codec for communication with second party.

 

Sincerely,

Mudasser Hameed

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