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DTMF problem over SIP Trunk

anujitbhu
Level 1
Level 1

Hi ,

I am not able to  receive DTMF tone on my VXML application when i have connected my CISCO 2851 with the SIP TRUNK from Telco .

I have done the CCSIP trace for your reference . Please suggest how can i rectify this error .

5 Replies 5

Raghavendra G V
Cisco Employee
Cisco Employee

Hi Anuj,

please collect logs with below debugs.

debug voip app

debug ccsip all

Thanks,

Raghavendra

Hi Raghvendra

Please find the attached logs

Rg

Anuj

On Mon, Sep 8, 2014 at 10:25 AM, Raghavendra Gutty Veeranagappa <

please raise a TAC case for this.

Thanks,

Raghavendra

anujitbhu
Level 1
Level 1

I dont have a TAC support . Please suggest how can I buy one. My Cisco components are pretty old one so probably not aware about the TAC .

If you can suggest how can i purchase one .

I am new to cisco so please guide me.

You can contact Cisco TAC directly their should be able to help you to get a TAC support contract

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