Hi,We are getting customer CUCM infra where they have deployment of CUCM 8.x, 9.x & 10.x also.Can you please suggest us approach or documentation to handle this type of scenario in better way for JTAPI application?Thanks & Regards,Umesh
Hello Experts,We can have local calls(inside CUCM cluster) and calls from PSTN to local phones. Based on it we will know who make call agent or client.So my question is "Is it possible to know was this calls made inside Enterprise or calls came from ...
Hi all, I am about to write an application interfacing against JTAPI v 8.03. In our devlab however I do not have a CallManager installation, so I am looking out for- JTAPI software download that does not come as a plugin to the CM- possibly testing c...
I have the Cisco TSP running on a Windows Server 2003 machine. I have my TAPI application running on a Windows Server 2008 R2 machine that is pointing to the Windows 2003 machine as its remote TSP. My application can see the Cisco extensions and ope...
I see that CUCM 9.0 has AddAnnouncement under the announcement API.It would simplify custom announcements for native call queueing greatly if we could leverage this in a script - adding customer announcements via the guy is rather painful since you ...
Hello,when I create an application with jtapi, then it will never exit.I've even created a simple program which just uses the provider, but the program won't exit.
import javax.telephony.*;
public class Startup {
/**
* @param args
*/...
We are trying to apply a normalization script that removes all but the last Diversion header. The problem is that our DH's contain "Lastname, Firstname" in them and that is screwing up the script. How do I ignore the " and the , in the DH so I end ...
Is there any JTAPI API to get logged-in user name for Cisco Jabber for Windows devices?For EM on SEP devices we know getEMLoginUsername but this doesn't work for CSF profiles i.e. Cisco Jabber for Windows client.Thanks & Regards,Umesh
Hi AllI'm new in scipt and have problem about b-acd from Cme with b-acd scrip not hunt everything OK . but I need to use tod scrip refer from(https://developer.cisco.com/site/collaboration/call-control/voice-gateway/documentation/) it work. I try to...
Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5. The customer would like to tag each call recording with the call's queue/skill.Is this provided by TAPI?Thank you
Hi,I have a 3rd-party application which communicates to UCCX 8.5 via the CTI Protocol. This has been previously developed, and is working successfully.As part of this, it creates a socket connection to UCCX. I've been looking through the docs (CTI ...
Hi,My CUCM version is 8.6.2.Our customer has same DN on device and EM device profile with different partition e.g. PAR1 on device and PAR2 in device profile for EM login.We have created one monitoring CSS (Monitor_CSS) which has both partition PAR1 ...
Hi,I have CVP stand alone set-up(voice+vxml gw & CVP call+vxml server) along with Avaya ACD. I need to know the can Cisco Voice G/w pass CTI data(i.e. data entered on vxml application) to Avaya ACD along with ani & dnis info?Please note Cisco Voice G...
Hi,Our Cisco Jabber for Windows - Softphone versions are 9.2.3 and CUCM version is 9.1.What kind of event will be received by JTAPI application for login and logout from Cisco Jabber client? Will it be same as extension mobility login/logout events? ...
Hello GuysI have a test 2900 CME router with Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M4, RELEASE SOFTWARE (fc1), I have been working for a couple of weeks with a TCL script to gather and authenticate callpin codes. ...
