Call Control

Hello,Can anyone please tell me how to resolve this issue of MVA which I am facing i.e. when trying to dial out after logging in through MVA App the call gets dropped after punching the number to be dialed. I have one debug and also the cause of fail...

Hi ,I am not able to  receive DTMF tone on my VXML application when i have connected my CISCO 2851 with the SIP TRUNK from Telco . I have done the CCSIP trace for your reference . Please suggest how can i rectify this error .

I have a requirement to always provide G.711 as an option for all calls to our SIP provider. Is it possible with a LUA script to automatically add G.711 as an option to all outbound calls?Phone---->Leaf Cluster 1----->SME----->Egress TrunkWhen calls ...

Hi,I am developing module for sending DTMF to an extension using JTAPI when call is active.I can send DTMF manually by pressing keypad of called terminal.This DTMF is captured by MediaTermConnDtmfEv event and showed on console.But when i send DTMF us...

Hi all, I am about to write an application interfacing against JTAPI v 8.03. In our devlab however I do not have a CallManager installation, so I am looking out for- JTAPI software download that does not come as a plugin to the CM- possibly testing c...

I have the  Cisco TSP running on a Windows Server 2003 machine. I have my TAPI application running on a Windows Server 2008 R2 machine that is pointing to the Windows 2003 machine as its remote TSP. My application can see the Cisco extensions and ope...

I see that CUCM 9.0 has AddAnnouncement under the announcement API.​It would simplify custom announcements for native call queueing greatly if we could leverage this in a script - adding customer announcements via the guy is rather painful since you ...

We are trying to apply a normalization script that removes all but the last Diversion header.  The problem is that our DH's contain "Lastname, Firstname" in them and that is screwing up the script.  How do I ignore the " and the , in the DH so I end ...

Hi AllI'm new in scipt and have problem about b-acd from Cme with b-acd scrip not hunt  everything OK . but I need to use tod scrip refer from(https://developer.cisco.com/site/collaboration/call-control/voice-gateway/documentation/) it work. I try to...

Hello,A customer with our call recording solution has UCM 9.2 UCCX 10.5UCM 9.2 UCCX 10.5.  The customer would like to tag each call recording with the call's queue/skill.Is this provided by TAPI?Thank you