we have a problem when I using jtapi to connect the cisco cucm,the error info shows as the following:
com.cisco.jtapi.PlatformExceptionImpl: Unable to create provider -- connect timed out
we have no idea about it. the cucm version is 10.0
Thanks a lot
Go to Solution.
Make sure that "CTI Manager" service is running in CUCM which you are trying to connect. Also there is no firewall issue.
View solution in original post
Which version of JTAPI are you using? Which JVM?
If I recall correctly, this error is JVM-related, and is not fatal. If you get the error (it displays as a pop-up) when you use JTAPI Test Tool, you can just click out of the pop-up and everything will still work correctly.
OK,Thank you,I will try to use the JTAPI Test Tool of Cisco to test it.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: