Risport70 selectCMDeviceExt does not return CTI Port status
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04-18-2024 07:52 AM
I am trying to retrieve the registration status of phones and CTI ports on CUCM using Python. To do this I am first running the CUCM AXL query listPhone to get a list of all phones I'm interested in. Then I pass this list to the SelectCmDeviceExt RISPORT70 query. This AXL response to listPhone includes CTI ports but the SelectCmDeviceExt does not return any status for CTI ports even if I set the model to 72 (CTI Port).
I know there is a SelectCtiItem call but this seems related to CTI applications/ Route Points rather than CTI ports.
Any ideas how I can get the CTI port status?
Thanks
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04-18-2024 09:29 AM
Please ignore - selectCMDevice is reporting CTI status accurately. The problem was the method was not being called in my code and not updating the registration status in my output..
