Hi,I am using JTAPI to collect call events.When I was working with UCCX 12.5 sandbox, I collected all kinds of Call events.When Call was connected to IVR EventWhen IVR pushes the call to queue EventWhen Agents pick up the call EventWhen the call was ...
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Resolved! TAPI - simple question
If I was to develop a TAPI application, would a simple architecture include CUCM, Windows app server with the TSP and then the clients also with the TSP installed? This is for a Dynamics CRM pop/click2call app. Thanks
Any news on adding sha256 support?
Scenario:Party A is on cluster 1, party B is on cluster 2. Call is routed over an intercluster trunk (ICT).JTAPI for the cluster 1 provider sees a terminal connection for party A, and a connection for party B (external, via ICT).JTAPI for the cluster...
I’ve downloaded file cme-bacd-3.0.0.2.tar and retracted it. But the content of file app-b-acd-3.0.0.2-ReadMe.txt is not correct and unreadable.Anybody can post a correct version app-b-acd-3.0.0.2-ReadMe.txt to here?Thanks.
Hi,I am using UCCX 12.0 sandbox and through JTAPI I am listening to all the Call events through CallObserver.When I call the trigger point number provided by finesse, I get connected to IVR, and then IVR reads 4 team names and asked to press a digit ...
Hi,in a CUCM cluster with 2 nodes when a call previously parked on node 1 is subsequently parked on node 2 we observed that the TAPI CallID has changed because the Call Manager ID has changed: the CallID was the same.The question is: Is this always t...
Hello, I would like to check if the call that arrives to the phone I monitor was forwarded and by which number, is that possible?
Hi,I'm trying to apply a single step transfer to a call and I'm experiencing non deterministic results while several internal terminals involved. I'm simply invoke the "transfer" method on a call and I'm getting randomly different behavior when anoth...
Hi,I am trying to store CUCM call Events using JTAPI on Cisco Sandbox.When a user calls the route point(IVR) provided by Finesse, The IVR asks which team he needs to speak to, and then the user presses a key. Press 1 for IT_Tier_1Press 2 for IT_Tier_...
I'm now developing an ios app, when click on a phone number, it needs to transfer to jabber, and trigger to give a call with this number.I know I need to describe a uri scheme like "xmpp:{phone number}" , but I don't know the exact, does anybody kno...
Hello Folks! I'm developing an application in JTAPI where I required the working of the states!The issue I'm facing is in the following scenarios considering Phone A is Jtapi controlled!1. Two phones are in Talking. 2. Two phones are in the call but ...
Hi Cisco,I've already opened case here https://mycase.cloudapps.cisco.com/693953508/summary, but they said I need to contact DevNet for this issue. Previously we purchased Developer support tickets via https://developer.cisco.com/site/support/ but th...
Hello, I'm trying to open a terminal and monitor the CTI Route point using JTAPI, I created application user and added all the required CTI permissions and associated the RP to the application user. However, RP still shows "Unknown" status instead of...
Good day, Is there a way to get call registration (of all numbers) using the Cisco AXL API? axl api,
