Hi,
I am trying to implement Mute functionality using JTAPI by using the below piece of code:
String muteDataString = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\" URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";
ternimal.sendData(muteDataString.getBytes());
I am able to mute myself from the call when I am logged in through Cisco IP Communicator. However, I am unable to mute myself when I am logged in through Cisco Jabber phone and getting an error as below:
com.cisco.jtapi.PlatformExceptionImpl: Cti request timed out
Thanks