Call Control

Hi folks I am setting up a SIP trunk between the CUCM 11.5 and a system called Rauland (nurse system). There is no CUBE. It is a straight sip trunk between them. The Rauland team asked me to: Disable the SIP Session Timer: To avoid sending a re-INVIT...

Hi, I am trying to implement Mute functionality using JTAPI by using the below piece of code:String muteDataString = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\"   URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";ternimal.sendData(muteDataString.getByt...

Hi All,I want to simulate the "mute" button actions as bellow: String muteDataString = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\"   URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";  byte[] muteDataBytes = muteDataString.getBytes();  for (Call call ...

Can anyone advise what the '0' value stands for the below SIP Profile command in CUBE? voice class sip-profiles 1request ANY sip-header Contact modify ">" ";CCA-ID=0>" I know what the CCA-ID means but I am not sure what the value 0 stands for. Thanks

Hi all,I was trying to get the soap request details for this APIhttps://developer.cisco.com/docs/sxml/#!log-collection-and-dimegetfileservice-api-reference/log-collection-api <!--LogCollection API - SelectLogFiles - Request--> <soapenv:Envelope xmlns...

Customer wants to issue up front announcement message to calling and called party with CUCM-originated off-net outbound calls.  Message needs to play at the point of the call established. this is not call center, they are front office back office fin...

Hi all, I got a strange issue that i cannot get CDR report by running the powershell script after patching CUCM from 11.5.1 su2 to su7. The script worked fine before the upgrade and CAR services are running. I can get CDR data using the username that...

I am trying to use the test tool to access the phones settings menu then use the /CGI/Screenshot url to see the phone.  I hit the "Settings" in the Extra Controls and when I refresh I don't see anything.   Is there a JTAPI Test Tool Specific Forum an...

I need to make calls from a CTI RP / CTI Port where the callee does not see the DN name/Number where the call originates from, but an arbitrary information (the call should not come from that arbitrary name of course.. JTAPI can only control controll...

Hi,did someone configure a virtual CUE with a call manager 12.5.I tried but i had a problem of incompatibility of CM12.5 with the VCUE.when I configure in VCUE10.1 the CUCM details, I have this error:" web login failed error while determining CCM Ver...

I open my boss' calls by using the telephone and entering his ID and then going to the web to start the call.  When I do this I don't get the ability to record the calls.  Sometimes the presenter records and sometimes my boss records it since it is h...

I am looking to use Zeep and Python to enable the CDR setting across the entire cluster.  I am struggling with this setting in the 12.5 sandbox as it does not appear when it is set to off.  I have tried a few versions and I am not able to set the fla...