07-30-2014 09:42 AM
Hello There - Am I right in expecting a new GID in blind transferring to same DN where the original was placed ?
The scenario:
1. User1(DN1) made a call to User2(DN2)
2. User2(DN2) answered the call
3. User1(DN1) blind transferring to DN1, (I know, why would any one want to do to the transfer to same destination )
On step3, I am getting the Same GID and couldn't able to cover the Alerting Scenario for DN1/Terminal1.
CUCM version: 9.1
JTAPI Ver: 6.1
Thanks
Best,
Chiru
07-30-2014 12:52 PM
What API(s) did you use to perform "blind transfer"?
I think you should upgrade JTAPI to the version available with CUCM 9.1.
07-31-2014 02:43 AM
Thanks mohan, I am not sure we can update the JTAPI version easily in the
environment.
we are relying on CiscoCall#transfer for blind transfer, but will it be a
new GID or same GID in this scenario
07-31-2014 08:52 AM
call.transfer(String dest) will have the same GCID.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide