Call Control

Hello There - Am I right in expecting a new GID in blind transferring to same DN where the original was placed ?The scenario:1. User1(DN1) made a call to User2(DN2)2. User2(DN2) answered the call3. User1(DN1) blind transferring to DN1, (I know, why w...

I have added some devices as CTI devices, mainly IP CommunicatorsThese devices can call, answer call and perform all telephony commands.When i started to monitor these devices, I am getting TimeoutException.I am monitoring these devices as super prov...

Hi All, I request your in put on the following query. I could not see in the following URL whether VG350 is CTI supported? https://developer.cisco.com/site/collaboration/call-control/jtapi/wiki/cti-tapi-jtapi-supported-device-matrix/#wp1029269 In ad...

We see an issue at our UCM 10.5 tests at the consultation call with lineSetupTransfer and lineMakecall.As an option we use lineMakeCall at the consultation call instead of lineDial. We use line MakeCall to hide the dtmf dialing tones for the consulta...

I got exceptions while using JTAPI application.Exceptions are as below: InvalidStateException:Handle is unknown to the system PlatformException:Handle is unknown to the systemWhat is meaning of message Handle is unknown to the system?Why there is sam...

Hi,Is JTAPI pretty much the way to go to interface with CUCM for a CTI application?  It looks solid, but I want to be sure that I'm not overlooking a better option.Thanks,David

Hello All,I am using 9.0 call manager and my application is trying to load all MAC addresses from JTAPI Application user. When it tried to load DX 650 phone from app user it is giving exception saying Terminal Restricted.com.cisco.jtapi.PlatformExcep...

Hi，   I run JtapiTestTool on the WindowsServer2008, click the connect button, the program will stop, but under Win7 is no problem.Using Java version 1.6.0_29JtapiTestTool 9.0.1Thanks,gang

I have CUCM 7.1 and the TSP running on Windows XP. I'm trying to be able to play a recording to an extension using the TAPI wave driver. I downloaded the sample application "Cisco TAPI Sample Application Project" from this site and cannot get it to w...

Dear All,I developed a console based application to monitor some terminals/addresses where I can see events happening on devices and send commands to devices.Currently strange behavior is shown by my application.My application is unable to show event...