Call Control

I've recently migrated my 32-bit application from running on a 32-bit OS with the 32 bit TSP to running on a 64-bit OS with a 64-bit TSP. I know am getting "dwSize mis-match" errors when calling the devSpecific functions. I found a few items on the w...

Hello Forum,We are turning up a new CVP Platform, CVP 10.x using 3945e as the voice gateway / VXML browser (IOS 15.1(4)M7).  We are experiencing approximately 2 seconds of dead silence during the build and after the RTP stream starts, this is shown t...

Hello There - Am I right in expecting a new GID in blind transferring to same DN where the original was placed ?The scenario:1. User1(DN1) made a call to User2(DN2)2. User2(DN2) answered the call3. User1(DN1) blind transferring to DN1, (I know, why w...

I have added some devices as CTI devices, mainly IP CommunicatorsThese devices can call, answer call and perform all telephony commands.When i started to monitor these devices, I am getting TimeoutException.I am monitoring these devices as super prov...

Hi All, I request your in put on the following query. I could not see in the following URL whether VG350 is CTI supported? https://developer.cisco.com/site/collaboration/call-control/jtapi/wiki/cti-tapi-jtapi-supported-device-matrix/#wp1029269 In add...

We see an issue at our UCM 10.5 tests at the consultation call with lineSetupTransfer and lineMakecall.As an option we use lineMakeCall at the consultation call instead of lineDial. We use line MakeCall to hide the dtmf dialing tones for the consulta...

I got exceptions while using JTAPI application.Exceptions are as below: InvalidStateException:Handle is unknown to the system PlatformException:Handle is unknown to the systemWhat is meaning of message Handle is unknown to the system?Why there is sam...

Hi,Is JTAPI pretty much the way to go to interface with CUCM for a CTI application?  It looks solid, but I want to be sure that I'm not overlooking a better option.Thanks,David

Hello All,I am using 9.0 call manager and my application is trying to load all MAC addresses from JTAPI Application user. When it tried to load DX 650 phone from app user it is giving exception saying Terminal Restricted.com.cisco.jtapi.PlatformExcep...

Hi，   I run JtapiTestTool on the WindowsServer2008, click the connect button, the program will stop, but under Win7 is no problem.Using Java version 1.6.0_29JtapiTestTool 9.0.1Thanks,gang