Cisco 2960x stuck UPGRADE

[adilsonmenechini]

Switch 2960x-48LPS-L

Upgrade firmware c2960x-universalk9-mz.152-4.E6.bin

 ''crashed at boot after upgrade''

[adilsonmenechini]

FIPS: Flash Key Check : Begin
FIPS: Flash Key Check : End, Not Found, FIPS Mode Not Enabled

POST: MA BIST : Begin
POST: MA BIST : End, Status Passed

POST: TCAM BIST : Begin
POST: TCAM BIST : End, Status Passed

POST: ACT2 Authentication : Begin
POST: ACT2 Authentication : End, Status Passed
extracting front_end/front_end_ucode_info (43 bytes)
Software version is different so extracting
the whole bundle

extracting ucode_info (76 bytes)
front_end/ (directory)
extracting front_end/fe_type_9 (81125 bytes)
extracting front_end/front_end_ucode_info (43 bytes)

Front-end Microcode IMG MGR: Installed 1 image(s) in cache:

Front-end Microcode IMG MGR: found microcode images for 1 devices.
Image for front-end 0: flash:/front_end_ucode_cache/ucode.0

Front-end Microcode IMG MGR: Preparing to program device microcode...
Front-end Microcode IMG MGR: Preparing to program device[0]...28824 bytes.
Front-end Microcode IMG MGR: Programming device 0...rrrrrrwssssssss
% Front-end Microcode IMG MGR: address 0, PROGRAM failed


% Front-end Microcode IMG MGR: unable to program device: 0
% Front-end Microcode IMG MGR: malformed microcode cache
Waiting for Stack Master Election...
POST: Thermal, Fan Tests : Begin▒

[Leo Laohoo]

Hard reboot required: PULL the power cable and do not use the "reload" command.

[adilsonmenechini]

Did not work!!!

[Daniele Giordano]

Hi, do you have already cjeck this post:

https://community.cisco.com/t5/cisco-bug-discussions/2960x-stuck-at-post/td-p/3394348

What IOS version is used? Do you have update the IOS? If yes, can you do a rollback?

Regards.

[adilsonmenechini]

Test firmware

c2960x-universalk9-tar.150-2a.EX5
c2960x-universalk9-mz.152-6.E2
c2960x-universalk9-mz.152-6.E1
c2960x-universalk9-mz.152-5.E
c2960x-universalk9-mz.152-4.E
c2960x-universalk9-mz.152-2.E7
c2960x-universalk9-mz.152-2.E3
c2960x-universalk9-mz.150-2.EX5
c2960s-universalk9-mz.150-1.SE1
c2960-lanlitek9-mz.122-55.SE6
c2960x-universalk9-mz.152-4.E6

Without solution!!!!

[Daniele Giordano]

Wow, can you open a TAC?

[adilsonmenechini]

Does not have!!!!

[Slambi2]

I had the same issue when i wanted to upgrade from firmware 150-2.EX5 to 152-6.E2.

This is my workaround:

• copy new firmware to flash
• delete old firmware from flash
• reboot to password recovery (make sure password recovery enabled)
• flash_init
• dir flash0:
• boot flash0:/c2960x-universalk9-mz.152-6.E2.bin

After this procedure some of our switches can boot with the new firmware right away, some other switches needed one reboot if boot stucked again.

I could upgrade all of my switch with this workaround.

[adilsonmenechini]

Did not work!

[waldircleygalvao@hotmail.com]

Good afternoon I'm with this same problem when updating the 2960x this caught, the led syst is blinking and when accessing this via console it comes as a switch: and I can not do anything, somebody can help me to solve this problem,

as some options that I see already posted I can not do anything because this way I can not enter the privileged mode.

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