02-06-2019 09:31 AM
Hello,
I have 2 Cisco ASA 5516-X firepower that are managed through a single FMC version 6.0.1, all of a sudden i can't login into the FMC with an error of "Error 500: Internal Server Error, the server encountered an internal error or mis-configuration".
i Don't recall any changes that were made recently that could lead to this login failure. Also I can log to the devices using the Cisco ASDM, but fail with the FMC :(
Appreciate your help, thanks
02-06-2019 11:56 AM
This could be GUI web Servers issue, since this manament, have you try to login to SSH and see any logs ?
Try reboot the FMC and wait for 15-20min and try login.
If you see still issue suggest to open a cisco TAC Case.
02-18-2019 07:06 AM
i can login using SSH but i failed to find the command to run the diagnosis or export logs, also i restarted the FMC many times with the same error.
If you know any command that could export the diagnostic logs will be great
thanks
04-23-2019 02:11 PM
I just ran into this problem as well today. Any resolution. I rebooted the Virtual Machine, and still get the Internal Error 500 web page displayed after a successful login. I have version 6.2 FMC. It worked the last login I did 2 weeks ago.
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