05-24-2020 06:43 PM
I'm on 6.6.0 and I am getting this bug.
04-23-2021 12:59 PM
How is this fixed. If I am having this issue running 6.6.1
09-17-2023 10:41 PM
I was trying to update my FTD from 7.0.4 to 7.2.5 and the upgrade was always failing with a Java error at about 38% and then reverting back.
Eventually I discovered that the webserver certificate was expired. Trying to replace the certificate with a CA signed certificate is failing with "SSP server unavailable" error.
Here is what I have done to fix this. These steps worked for me in both in 7.0.4 and 7.2.4. You can't replace the webserver certificate with a CA signed certificate but you can replace it with a self signed certificate on the firepower itself.
1. ssh to your firepower (with FDM)
2. go to expert mode
3. sudo su
4. cd /etc/ssl
5. Generate - CSR request
openssl req -new -newkey rsa:2048 -nodes -keyout private.key -out firepower.csr
6. Sign the "self signed" certificate
openssl x509 -req -days 825 -in firepower.csr -signkey private.key -out server.pem
7. Replace the certificate and private key in DefaultWebserverCertificate (firepower/Objects/Certificate in FDM) with the private.key and server.pem generated above. Run these on your firepower and copy the output: cat /etc/ssl/private.key respectively, cat /etc/ssl/server.pem
8. restart the device. After this the upgrade will work.
06-30-2021 07:57 PM
I am importing several objects to FTD 1120 - 6.6.1-91 via API Call and I am getting this error:
"statusMessage": "Configuration import failed at step of 'import objects'. Configuration import failed - SSP Server Unavailable\nSSP Server Unavailable",
"scheduleUuid": "d270b736-da16-11eb-9061-d98ad80b9753",
"diskFileName": "ftd1.txt",
07-24-2021 11:27 AM
I'm running 6.7.0-65 and receiving it as well.
08-26-2021 05:45 AM
Cisco Firepower 1120 Threat Defense (78) Version 6.6.4 (Build 64)
I have the same "SSP Server Unavailable" when replace default cert
11-17-2021 01:43 PM
Me Too!!! Anyone found a solution?
11-30-2022 05:31 AM
same for me on Cisco Firepower 2120 Threat Defense (77) Version 7.0.4 (Build 55)
08-14-2023 09:03 AM
I am having this issue on 7.0.1-84.
08-21-2023 10:05 AM
Same with 7.2.4.1-43 managed by FDM, SSP Server Unavailable when updating "DefaultWebserverCertificate"
Has anyone found a solution?
09-17-2023 11:01 PM
See my solution above. works on 7.2.4.
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