05-30-2019 05:45 PM
Tengo un Cisco ISR4221/K9 (1RU), se ha estado reiniciando constantemente, tengo el siguiente error en sh ver, me puden ayudar por que razón se da dicho error?
System returned to ROM by Critical software exception, check bootflash:crashinfo_RP_00_00_20190529-082933-UTC
System image file is "bootflash:isr4200-universalk9_ias.16.08.01.SPA.bin"
Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20190529-082933-UTC
CISCO_MATRIZ_TAU#sh ver
Cisco IOS XE Software, Version 16.08.01
Cisco IOS Software [Fuji], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9_IAS-M), Version 16.8.1, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2018 by Cisco Systems, Inc.
Compiled Tue 27-Mar-18 13:43 by mcpre
Cisco IOS-XE software, Copyright (c) 2005-2018 by cisco Systems, Inc.
All rights reserved. Certain components of Cisco IOS-XE software are
licensed under the GNU General Public License ("GPL") Version 2.0. The
software code licensed under GPL Version 2.0 is free software that comes
with ABSOLUTELY NO WARRANTY. You can redistribute and/or modify such
GPL code under the terms of GPL Version 2.0. For more details, see the
documentation or "License Notice" file accompanying the IOS-XE software,
or the applicable URL provided on the flyer accompanying the IOS-XE
software.
ROM: IOS-XE ROMMON
ALEM_MATRIZ_UIO uptime is 1 day, 15 hours, 21 minutes
Uptime for this control processor is 1 day, 15 hours, 23 minutes
System returned to ROM by Critical software exception, check bootflash:crashinfo_RP_00_00_20190529-082933-UTC
System image file is "bootflash:isr4200-universalk9_ias.16.08.01.SPA.bin"
Last reload reason: Critical software exception, check bootflash:crashinfo_RP_00_00_20190529-082933-UTC
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
export@cisco.com.
Suite License Information for Module:'esg'
--------------------------------------------------------------------------------
Suite Suite Current Type Suite Next reboot
--------------------------------------------------------------------------------
FoundationSuiteK9 None None None
securityk9
appxk9
Technology Package License Information:
-----------------------------------------------------------------
Technology Technology-package Technology-package
Current Type Next reboot
------------------------------------------------------------------
appxk9 None None None
securityk9 None None None
ipbase ipbasek9 Permanent ipbasek9
cisco ISR4221/K9 (1RU) processor with 1788426K/6147K bytes of memory.
Processor board ID FGLXXXXXXS
3 Virtual Ethernet interfaces
6 Gigabit Ethernet interfaces
32768K bytes of non-volatile configuration memory.
4194304K bytes of physical memory.
6598655K bytes of flash memory at bootflash:.
0K bytes of WebUI ODM Files at webui:.
Configuration register is 0x2102
Saludos
05-30-2019 07:54 PM - edited 05-30-2019 08:04 PM
Saludos @Pauloviv8
Todo apunta a que debes de hacerse un actualización a tu IOS al aparecer según la información esta disponible una nueva versión del IOS XE Software y del IOS XE ROMMON software como lo señala la imagen:
05-31-2019 07:55 AM
05-13-2021 10:03 AM
Hola, Buen Dia
Lograste actualizar a la ultima version sugerida por cisco?
Continua con el reinicio??
Saludos!!
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