Why i can't download IOS => "Service contract required" ???!!!

[Elrick Landon]

Hi,

I try to update IOS for my router (Cisco 2821 ).

When i click to download button, i receive this message : Service contract required

What can i do for upgrade IOS on my hardware ? Is it needed to pay for this ? WTF ?

Thks for your advise in advance.

Best Regards.

[MCBotwe29126]

Very well said, this issue is very very frustrating and the sooner Cisco solves this the better for them.