Bug in Cisco Business Dashboard domain name settings

[CTG_Cisco]

I am trying to setup CBD using the TLD .systems, it looks like v2.5.1.20221028 isn't a fan of using the TLD .systems. It will accept .system, but gives the error below when using .systems

Anyone seen this? I am trialing the product so I don't have a way of opening a TAC case.  Seems like a bug, unfortunately I already have the TLD .systems in place so I can't really change things. Not sure why CBD cases about the TLD anyways.

[Mark Fang]

Yes, I believe it's a bug and I have reported it to the Cisco Business Dashboard team.

If you're generating a CSR and using the .systems domain name to access Dashboard, I think you can skip the input of the Subject Alternative Name, Dashboard will automatically detect the domain name and put it in the CSR for you.

[CTG_Cisco]

I cant enter it in the External Dashboard Hostname field. Do you have more info on the bug case that I can refer too?

[Mark Fang]

The bug will be fixed in 2.6.1 which will be released in May/June 2023.

[CTG_Cisco]

Also when I create a CSR and send it off to GoDaddy the SSL generated gives an Internal Server Error when uploading.

[Mark Fang]

Do you mean you got the signed certificate from GoDaddy and when you were uploading the certificate to CBD, CBD gave a Internal Server Error?

It would probably be a good idea to call the support team using the local phone numbers published at https://cisco.com/go/sbsc and talk this through with an engineer.