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Host Names Missing for most of the Hosts in CBD

TGrounds
Level 1
Level 1

I have been running CBD for a while and continue to have issues with it pulling in the Host Name on the hosts connected to my switches and Wireless.  I have verified my DNS settings and ensured proper resolution.  

Here is a listing of my Inventory (sorted by IP address for reference) and you see that IP addresses associated with my switches and WAP devices have the right hostname.  192.168.1.10 pulled the host name from DNS as did 192.168.1.15.  However, none of the other entries have pulled the Host Name.  This is also consistent with the Wireless reports where the host names are all blank.

 

Picture1.png

 Here is a snip of my DNS and you see what is available -

Picture2.png

 Why would it only choose to pull in 2 of the host names?

Here is a snip of my Wireless client report and the hostnames here are also blank but in the DNS

Picture3.png

 Any help is welcome.  I have been trying to correct this for a while.

2 Accepted Solutions

Accepted Solutions

Mark Fang
Cisco Employee
Cisco Employee

CBD does not retrieve hostnames directly from DNS. It relies on limited methods to learn hostnames. For wireless clients, please ensure that the 'Local Profiling' setting is enabled for the SSID on your CBW AP.

View solution in original post

The primary purpose of CBD is to manage Cisco small business network devices, such as switches and WAPs. For wired hosts, CBD uses a best-effort approach to manage and discover hostnames, which means it may not always successfully identify the hostname for every host. In the case of the two hosts with hostnames, one possible explanation is that they have the LLDP service enabled and running on the host itself. This allows the hostname information to be shared with the connected switch, which then reports it to CBD.

View solution in original post

4 Replies 4

Mark Fang
Cisco Employee
Cisco Employee

CBD does not retrieve hostnames directly from DNS. It relies on limited methods to learn hostnames. For wireless clients, please ensure that the 'Local Profiling' setting is enabled for the SSID on your CBW AP.

Thank you - I found that setting in my WAP and now I'm seeing the host names for the wireless devices (mostly).  On my switches - I ensured that LLDP and CDP are enabled and that the advertisement is Host Name.  I will see if I begin to see the host names for my wired devices.  Thanks for the assistance!

Now that I have been able to see the Wireless Hosts by selecting the option on my access points (Thank You) - any advice on how the switches pass the host name to CBD? I have set the LLDP and CDP options to use Hostname but I'm not seeing them in CBD.

In the example that I provided above, what is different about the two Hosts (CBD and HP Printer) that had them properly populate Host Name while the rest are blank. Is it a setting in DNS, DHCP or the switch itself that passed these two items?

The two items are both on my switch01 device.

Looking at both my switches, they are both using the same Discovery Methods: Bonjour(Cisco), CDP, MAC Address Table, LLDP, ARP. - so there isn't anything different between the switches.

Any ideas?

The primary purpose of CBD is to manage Cisco small business network devices, such as switches and WAPs. For wired hosts, CBD uses a best-effort approach to manage and discover hostnames, which means it may not always successfully identify the hostname for every host. In the case of the two hosts with hostnames, one possible explanation is that they have the LLDP service enabled and running on the host itself. This allows the hostname information to be shared with the connected switch, which then reports it to CBD.