Hi everyone,
I've been struggling with an issue and am hoping to get some direction from the community. I've searched, tested and read everything that I can find but just can't quite figure this out yet. First, some background. Our organization has a site with just over 100 CBS switches. This is a new dashboard virtual server built for evaluation. All switches (except one) are supported hardware versions (mostly 250, some 350), all on the latest firmware 3.3.0.16 and all with the same local login and SNMP credentials. Our topology is hub and spoke with all devices connecting back to a Catalyst 9k at the core but the CBS switches daisy chaining and branching off each other (example topology below), all devices on the same vlan with management IP's on the same subnet. I understand that the 9k is unsupported and am not expecting it to be managed using this system.
I am direct managing this network, connecting an initial switch through the dashboard wizard, then running a scan job to discover the rest of the devices. All switches are discovered, but this is where I run into an issue. After the scan, only about 80% of the devices show up as "CBD agent status: Connected", the rest have no status and don't populate details. (see example screenshot below) I've deleted the network, recreated with a different initial switch and get a different list but still about 80% show up as agent connected. I've also added multiple direct managed switches, then run the scan job with similar but slightly different results. I can login to the switches with no status and direct manage them through the GUI wizard and they show up correctly after. What am I missing? My goal is to have the scan detect and add all supported devices on this network without having to manually direct manage each switch.
