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dbrittin
Community Manager
Community Manager

Welcome to the new Cisco Community!

Picture it: A simplified experience and step-by-step resources to guide you through your technology adoption.

This experience welcomes new “how-to” guided resources to support you all the way from onboarding through optimization of your Cisco products. It also expands your opportunities to engage with Cisco experts and get even more help from your peers.

Rest assured, the Community will still be your troubleshooting resource, including all the Community forums and articles you rely on.  So, what’s changing?  Along with the new resources, the Community will have a modern look and navigation, making it easier to find what you need, when you need it. Our goal is to make your community experience richer, simpler and more intuitive.

Here’s what we just launched:

Modernized user interface for a cleaner, simpler, more unified navigation that complements Cisco.com:

  • Redesigned homepage that’s personalized when you log in
  • Reorganized navigation menu to help you find information faster  
  • Simplified page designs that are more intuitive to use

CR blog announcement 1.PNG

Here’s a peek at what’s coming over the next few weeks:

Ask the Experts (ATX) sessions to bring you more engagement with Cisco experts:

  • Browse upcoming ATX sessions in Community events, featuring in-depth product demos and live Q&A for every stage of your technology adoption
  • Register for ATX sessions and submit questions in advance – all without ever leaving the Community
  • Access ATX recordings and resources shared during sessions whenever you want

Interactive Guided Resources to help you reach your business outcomes faster:

  • The guided journey web pages as you know them are being transformed into the community’s new Guided Resources, featuring how-to content and adoption guidance that’s personalized and use case-specific
  • Customization features let you track and save your progress through each use-case step directly in a Guided Resource
  • Discussion forums for community-based advice across the product lifecycle

CR blog announcement 2.PNG

The Cisco Community is team thrilled to bring you these expanded resources and expert contributions, making the community even more valuable for you.

Let me know what you think about the new experience.  Stay tuned for updates as the new functionality rolls out! 

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