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I'm your humble Cisco Live session speaker.  After you view my session, you can ask me questions by replying to this post. I'm here to help! ... View more

We’re here for you! Cisco is supporting our customers and partners that are issuing work from home policies by offering free Collaboration and Security services to support remote workers and by sharing Cisco IT best practices. Bookmark the Cisco.com Business Continuity page.  It provides links to helpful information, FAQs and information about the free offerings. The page will be updated frequently, so check back often. Participate in this Cisco Webex discussion as an easy way for you to get answers to questions about your remote-work deployment. Cisco Webex adoption and support personnel are monitoring the thread. Additional Resources: Webex platform status During this extraordinary time, we are seeing an unprecedented increase in Webex usage. Please use our Webex Status Portal as a resource to get the latest information on the Webex platform. Emergency Cisco AnyConnect licenses Obtaining an Emergency COVID-19 AnyConnect License AnyConnect Implementation and Performance/Scaling Reference for COVID-19 Preparation Free Access to AppDynamics Learn how you can get up to 100 free licenses through the COVID-19 Assist program. Free Ask the Expert webinars Featured webinar: Adapting VPN deployment when ALL your workforce is remote All business continuity Ask the Expert webinars Community Ask Me Anything Discussions Cisco Secure Remote Workers: Experts are standing by through April 3rd to answer your questions about emergency licenses, design, configuration and troubleshooting. How to Use Webex Meetings: Through April 3rd, experts are monitoring this discussion to answer your Webex Meetings questions about installation, configuration, implementation, use, and integration with other applications. Learn the best practices to make the most of the tool, as well as the best practices to troubleshoot its common issues. Your Cisco community As always, the broader Cisco Community is here to help. Participate in any of these community forums to get help from peer and Cisco experts. Collaboration Voice and Video forums - specifically Webex discussions Cisco Security forums - specifically VPN discussions Cisco Networking forums Meraki Community AppDynamics Community   ... View more

On December 5 th Cisco’s Customer Connection program will hold an online briefing on all the new Webex Control Hub Analytics and Diagnostics features.  What's changed, you ask?  Everything!  Regina Moore, Dir. Product Management, and her team will cover all the new features, including: Historical Interactive Charts: business insights, user adoption, QoS, service utilization In-Meeting Diagnostics: troubleshooting, join meeting time, voice and video quality, host and data sharing Customer Connection is Cisco’s online user group program that gives you access to Cisco product teams, monthly technical and roadmap briefings, early adopter trials, roadmap sessions at Cisco Live conferences and more.  Membership is open to all Cisco customers.  Join the program at www.cisco.com/go/ccp.  Once you’re in the program, you can register for the briefing in the private Collaboration Customer Connection community.  A link to the private community will be in your welcome email. ... View more

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Hello! We’re embarking on a new initiative to improve your experiences across Cisco communities and would like your feedback. We’re looking for both casual and “power-users” of communities, so whether you’re a new-comer or a community pro, we want your input. If you’re interested, please sign up here.  We'll select a limited number of people for 30 minute follow-up interviews within the next couple of weeks.  If you're not selected for this round, we'll keep you in mind for subsequent interviews.  This is a journey and we'll want your input all along the way. We greatly appreciate your partnership! ... View more

Hello! We’re embarking on a new initiative to improve your experiences across Cisco communities and would like your feedback. We’re looking for both casual and “power-users” of communities, so whether you’re a new-comer or a community pro, we want your input. If you’re interested, please sign up here.  We'll select a limited number of people for 30 minute follow-up interviews within the next couple of weeks.  If you're not selected for this round, we'll keep you in mind for subsequent interviews.  This is a journey and we'll want your input all along the way. We greatly appreciate your partnership! ... View more

Hello! We’re embarking on a new initiative to improve your experiences across Cisco communities and would like your feedback. We’re looking for both casual and “power-users” of communities, so whether you’re a new-comer or a community pro, we want your input. If you’re interested, please sign up here.  We'll select a limited number of people for 30 minute follow-up interviews within the next couple of weeks.  If you're not selected for this round, we'll keep you in mind for subsequent interviews.  This is a journey and we'll want your input all along the way. We greatly appreciate your partnership! ... View more