11-04-2023 07:37 AM
When I try to distribute or activate software I get errors
Task Name
Unpack Images
Task Status
Failure (NCSW10523: Distribution of image: cat9k_lite_iosxe.17.09.04a.SPA.bin on device: 192.168.100.7 with protocol: HTTPS completed successfully
Failed to perform install add on the device 192.168.100.7 'install add' command failed for image: cat9k_lite_iosxe.17.09.04a.SPA.bin, residue cleaned using 'install remove inactive', re-sync and re-trigger the job, reason for failure : Connection timed-out while executing the command install add file flash:cat9k_lite_iosxe.17.09.04a.SPA.bin. Command Output :
install_add: START Sat Nov 04 17:16:42 MSK 2023
install_add: Adding IMG
--- Starting initial file syncing ---
Copying flash:cat9k_lite_iosxe.17.09.04a.SPA.bin from Switch 1 to Switch 1
Info: Finished copying to the selected Switch
Finished initial file syncing
--- Starting Add ---
Performing Add on all members
)
Task Name
Image Activation
Task Status
Failure (NCSW10621: Activation of image : cat9k_lite_iosxe.17.09.04a.SPA.bin on device : 192.168.238.9 failed. Current Stack Upgrade Status :
Switch Number : 1, Role : Active, Software Version : 17.09.03, State : Ready
Stack Upgrade Activation polling ended)
11-04-2023 07:38 AM
11-04-2023 07:39 AM
CLI log
Nov 4 16:19:01.752: %INSTALL-3-OPERATION_ERROR_MESSAGE: Switch 1 R0/0: install_mgr: Failed to install add_activate_commit package , Error:
12-27-2023 10:48 AM
I have also had this issue recently on 4 9300-48 Stacks. I was able to upgrade 12 Locations successfully and 4 locations failed. All 16 of our 9300 stacks were upgraded from 16.12.3a.0.4 to 17.09.04 via DNA center with the 4 failed activation s.
The failures all have displayed the same error message: Failure (NCSW40000: UNSPECIFIED_ERROR)
There is a documented Cisco Bug for this issue, but I did not find the workaround.
https://bst.cisco.com/quickview/bug/CSCwf04797
12-27-2023 04:41 PM
I decided to upgrade as bundle mode, because this problem with install mode
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