10-31-2022 02:19 AM
hi.
in DNA Cisco Center:
I connected to web interface in previous month, but a few day I Unable to connect web interface.
An error occurred during a connection to x.x.x.x.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
in CLI run this:
$ maglev package status
Error: httpsConnectionPool (host='kong-forntend.maglev-system.svc.cluster.local', port=443): Max retries exceeded with url: /api/system/vl/catalog/package?allVersions=false&repo ............................
I run this:
$ magctl appstack status -f
this answer:
maglev-system kong-6466c9f78d-2szdh 0/2 pending
$ magctl service restart --hard kong
Performing hard restart of maglev-system/kong-6466c9f78d-2szdh
"kong-6466c9f78d-2szdh" deleted
$ magctl appstack status | grep kong
maglev-system kong-1677107563-56cg7 0/2 Pending 0 20s
and I wait but not start it
maglev-system kong-1677107563-56cg7 0/2 Pending 0 13h
11-01-2022 01:49 AM
If a pod is not in the running state run the command ' magctl service status <pod name> ' and check the events section at the bottom to see why. The below CL session has some other troubleshooting commands you can use however I would suggest opening a TAC case.
https://www.ciscolive.com/c/dam/r/ciscolive/us/docs/2019/pdf/5eU6DfQV/TECARC-2100.pdf
11-01-2022 10:53 PM
Is your version 2.2.3.5 or lower?
My guess is TAC will have to renew the certs.
You can check it with:
sudo maglev-config certs info
11-02-2022 12:06 AM
how to find my version from cli?
$ sudo maglev-config certs info
--------------------------------------------------------------------------------
certificate start date end date
--------------------------------------------------------------------------------
credentialmanager.pem Jun 26 02:06:31 2022 GMT Jun 26 02:06:31 2023 GMT
kong.pem Jun 26 02:06:31 2022 GMT Jun 26 02:06:31 2023 GMT
kube-worker-1.pem Jun 26 02:06:31 2022 GMT Jun 26 02:06:31 2023 GMT
maglev-registry.pem Jun 26 02:06:31 2022 GMT Jun 26 02:06:31 2023 GMT
apiserver.crt Jan 7 10:07:08 2021 GMT Jun 26 02:03:26 2023 GMT
apiserver-kubelet-client.crt Jan 7 10:07:08 2021 GMT Jun 26 02:03:26 2023 GMT
front-proxy-ca.crt Jan 7 10:18:12 2021 GMT Jan 5 10:18:12 2031 GMT
front-proxy-client.crt Jan 7 10:18:12 2021 GMT Jun 26 02:03:27 2023 GMT
admin.conf Jan 7 10:07:08 2021 GMT Jun 26 02:03:28 2023 GMT
scheduler.conf Jan 7 10:07:08 2021 GMT Jun 26 02:03:28 2023 GMT
controller-manager.conf Jan 7 10:07:08 2021 GMT Jun 26 02:03:28 2023 GMT
--------------------------------------------------------------------------------
$magctl appstack status maglev-system
kong-6466c9f78d-59ht5 0/2 Pending 0 17h <none> <none> <none> <none>
$maglev system_updater update_info
System updater is not available, please retry after some time
$maglev catalog settings display
and
$maglev catalog release_channel display -V
ERROR: HTTPSConnectionPool(host='kong-frontend.maglev-system.svc.cluster.local', port=443): Max retries exceeded with url: /api/system/v1/catalog/settings?repository=main (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f69839ea110>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',))
$maglev catalog settings validate
Validating catalog server settings...
ERROR: HTTPSConnectionPool(host='kong-frontend.maglev-system.svc.cluster.local', port=443): Max retries exceeded with url: /api/system/v1/catalog/settings/status?repository=main (Caused by NewConnectionError('<urllib3.connection.VerifiedHTTPSConnection object at 0x7f1446039190>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution',))
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