Upgrade C9200 from 16.12.3a to golden 17.06.05 - Failure (NCSW10523

[Pascal MARTI EDF RE]

Hey,

I have the issue below when I want to upgrade my C9200 from 16.12.3a to golden 17.06.05.

Task Name

Unpack Images

Task Status

Failure (NCSW10523: Distribution of image: cat9k_lite_iosxe.17.06.05.SPA.bin on device: 10.4.69.10 with protocol: HTTPS completed successfully Failed to perform install add on the device 10.4.69.10 'install add' command failed for image: cat9k_lite_iosxe.17.06.05.SPA.bin, residue cleaned using 'install remove inactive', re-sync and re-trigger the job, reason for failure : Install add operation failed, Device O/P : FAILED: install_add exit(1) Thu Mar 14 19:58:09 CET 2024 Mar 14 19:58:10.608 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add package flash:cat9k_lite_iosxe.17.06.05.SPA.bin, Error: [1]: FAILED: Add failed in switch 1 )

Could you help me please ?

Thanks

[Preston Chilcote]

I think you are hitting a known bug: CSCvs75003.  It is fixed in 16.12.4.  Unfortunately, you will have to manually upgrade your 9200's to 16.12.4a or later to take advantage of the automated image upgrade feature of DNA (this only applies to 9200's and 9200L's)

[Pascal MARTI EDF RE]

thank you, we will check to see if we meet this bug and I will let you know thanks a lot

[Leo Laohoo]

On the switch, post the complete output to the following commands: 

more flash:packages.conf | begin rp_boot
sh boot

[Pascal MARTI EDF RE]

Hi,

COL1LP_SCADA#more flash:packages.conf | begin rp_boot
boot rp 0 0 rp_boot cat9k_lite-rpboot.16.12.03a.SPA.pkg
iso rp 0 0 rp_base cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso rp 0 0 rp_daemons cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso rp 0 0 rp_iosd cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso rp 0 0 rp_security cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso rp 0 0 rp_webui cat9k_lite-webui.16.12.03a.SPA.pkg
iso rp 0 0 srdriver cat9k_lite-srdriver.16.12.03a.SPA.pkg
iso fp 0 0 fp cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso cc 0 0 cc cat9k_lite-rpbase.16.12.03a.SPA.pkg
iso cc 0 0 cc_srdriver cat9k_lite-srdriver.16.12.03a.SPA.pkg

#
# -start- superpackage .pkginfo
#
# pkginfo: Name: rp_super
# pkginfo: BuildTime: 2020-04-28_09.35
# pkginfo: ReleaseDate: Tue-28-Apr-20-13:34
# pkginfo: .BuildArch: arm32
# pkginfo: BootArchitecture: arm32
# pkginfo: .BootArch: arm32
# pkginfo: RouteProcessor: quake
# pkginfo: Platform: CAT9K_LITE
# pkginfo: User: mcpre
# pkginfo: PackageName: universalk9
# pkginfo: Build: 16.12.03a
# pkginfo: .SupportedBoards: quake
# pkginfo: .InstallModel:
# pkginfo: .PackageRole: rp_super
# pkginfo: .RestartRole: rp_super
# pkginfo: .UnifiedPlatformList: quake1,quake2
# pkginfo: CardTypes:
# pkginfo: .CardTypes:
# pkginfo: .BuildPath: /scratch/mcpre/release/BLD-V16_12_03A_FC1/binos/linkfarm/stage-quake/hard/rp_super_universalk9.arm32
# pkginfo: .Version: 16.12.3a.0.4.1588091738..Gibraltar
# pkginfo: .InstallVersion: 1.0.0
# pkginfo: .InstallCapCommitSupport: yes
#
# -end- superpackage .pkginfo
#

COL1LP_SCADA# sh boot
---------------------------
Switch 1
---------------------------
Current Boot Variables:
BOOT variable does not exist

Boot Variables on next reload:
BOOT variable = flash:packages.conf;
Manual Boot = no
Enable Break = no
Boot Mode = DEVICE
iPXE Timeout = 0
COL1LP_SCADA#