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Can not log in with CCO account

martinlarsen
Level 1
Level 1

‎02-03-2020 09:13 AM

I can't log into the CLI Analyzer using my CCO account.  It is definitely not any network or proxy issues as I have tried it from multiple locations.  I have also verified the CCO account and password.  They are correct.  What else could stop the CCO login from working?

 

 

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4 Replies 4

jofrumki
Cisco Employee
Cisco Employee

‎02-03-2020 09:48 AM

Hello,

Would you be able to confirm your CCO ID please?

Thanks

0 Helpful

martinlarsen
Level 1
Level 1
In response to jofrumki

‎02-03-2020 11:17 AM

CCO ID is martinlarsen.

 

jofrumki
Cisco Employee
Cisco Employee
In response to martinlarsen

‎02-03-2020 11:52 AM

Thank you, we have other reports of users with this issue and are looking into it. I will provide an update as soon as possible.

0 Helpful

jofrumki
Cisco Employee
Cisco Employee
In response to martinlarsen

‎02-03-2020 12:11 PM

You can track this issue here, https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs31434 for updates.
0 Helpful
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