CLI analyzer 6.3.4 error

[g3doubt]

Hi,

I´m trying to analyze some show techs but the tool is giving me  the following  error:

Cisco File Analysis: Unable to get opentoken cookie

I tried with some old files that I probe weeks ago and I get the same result

Do the program crashed or something is wrong with my computer?

[lesliegomba1889]

I started noticing this error also. I could not get it to analyze any output file or pasted.
Sounds like it may be a problem giving out the tokens. Also, I'm guessing you are referring to version 3.6.4 vs 6.3.4.

Regards ... Leslie

[jofrumki]

Thank you for using the Cisco CLI Analyzer. We are currently investigating the issue and will provide an update shortly.

[sauviks85]

Hi,

The issue seems to be persisting

[jofrumki]

Please upgrade to the latest version, 3.6.5.

https://software.cisco.com/download/home/286311499/type/286312309/os?catid=null

[jofrumki]

The issue has now been resolved and we have successfully tested the File Analysis feature. Please let us know if you run into any other issues.

Thank you