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Unable to launch Cisco CLI Analyzer 3.6.8 on Monterey

jcraven1
Cisco Employee
Cisco Employee

While attempting to launch Cisco CLI Analyzer 3.6.8 on Monterey, the app bounces a couple times in the dock and then dies. I've tried deleting the app and settings in ~/Library, but still have issues. It appears to be some permission issue with MacOS sandbox rules, but not 100% sure. Launching from the CLI gives stack trace. On a whim, I decided to try it with sudo and it does work. 

 

  ~ /Applications/Cisco\ CLI\ Analyzer.app/Contents/MacOS/nwjs     

[Error: ENOENT: no such file or directory, stat '/Applications/Cisco CLI Analyzer.app/Contents/Resources/app.nw/chh/ucs.CHH.txt.gz'] {

  errno: -2,

  code: 'ENOENT',

  syscall: 'stat',

  path: '/Applications/Cisco CLI Analyzer.app/Contents/Resources/app.nw/chh/ucs.CHH.txt.gz'

}

Received signal 6

 [0x000117ac1809]

 [0x000117a162b3]

 [0x000117ac1631]

 [0x7ff81be16e2d]

 [0x7fd5e351e250]

 [0x7ff81bd4dd10]

 [0x00011d39b798]

 [0x00011d39b39b]

 [0x00011d39b315]

 [0x000117a0b6a8]

 [0x000117a0b670]

 [0x000117a0ce76]

 [0x00011ae2fbd8]

 [0x00011ae31129]

 [0x00011ae1f0b2]

 [0x0001161b897c]

 [0x0001161b85d8]

 [0x0001161e07a9]

 [0x0001161e0504]

 [0x0001161e030e]

 [0x00011a9b642d]

 [0x000115e5badd]

 [0x000115cd160e]

 [0x000118a23b7e]

 [0x000117a7b5a8]

 [0x000117a8ec61]

 [0x000117a8e93a]

 [0x000117ad4927]

 [0x000117acefc2]

 [0x000117ad434f]

 [0x7ff81bec884d]

 [0x7ff81bec87b5]

 [0x7ff81bec8534]

 [0x7ff81bec6f6b]

 [0x7ff81bec652d]

 [0x7ff824ae43e1]

 [0x7ff824ae4137]

 [0x7ff824ae3ed5]

 [0x7ff81e8f18f0]

 [0x7ff81e8eff5c]

 [0x000118028a00]

 [0x000117acefc2]

 [0x000118028939]

 [0x7ff81e8e2359]

 [0x000117ad501c]

 [0x000117ad3e3c]

 [0x000117a8f2ab]

 [0x000117a5a01b]

 [0x000117c78a9b]

 [0x000115945455]

 [0x000115946e82]

 [0x000115942b11]

 [0x0001179c3753]

 [0x0001179c32c3]

 [0x0001179c1ab9]

 [0x0001179c234c]

 [0x00011476f567]

 [0x000105d239bf]

 [0x000109ddc4fe]

 [0x000000000000]

 [0x000105d20000]

[end of stack trace]

[1214/094957.463433:WARNING:crash_report_exception_handler.cc(240)] UniversalExceptionRaise: (os/kern) failure (5)

[1]    72955 abort      /Applications/Cisco\ CLI\ Analyzer.app/Contents/MacOS/nwjs

(node:72987) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.                            

(Use `node --trace-deprecation ...` to show where the warning was created)

debug: (re)disabling spelling service, currently enabled: true

debug: (re)disabling password saving, currently enabled: true

debug: (re)disabling alternate error pages, currently enabled: true

debug: (re)disabling autofill, currently enabled: true

debug: (re)disabling safe browsing extended reporting, currently enabled: false

debug: (re)disabling search suggest, currently enabled: true

debug: (re)disabling translation service, currently enabled: true

 

  ~ sudo /Applications/Cisco\ CLI\ Analyzer.app/Contents/MacOS/nwjs &

[1] 73066

  ~ [Error: ENOENT: no such file or directory, stat '/Applications/Cisco CLI Analyzer.app/Contents/Resources/app.nw/chh/ucs.CHH.txt.gz'] {

  errno: -2,

  code: 'ENOENT',

  syscall: 'stat',

  path: '/Applications/Cisco CLI Analyzer.app/Contents/Resources/app.nw/chh/ucs.CHH.txt.gz'

}

(node:73100) [DEP0005] DeprecationWarning: Buffer() is deprecated due to security and usability issues. Please use the Buffer.alloc(), Buffer.allocUnsafe(), or Buffer.from() methods instead.

(Use `node --trace-deprecation ...` to show where the warning was created)

debug: (re)disabling spelling service, currently enabled: false

debug: (re)disabling password saving, currently enabled: false

debug: (re)disabling alternate error pages, currently enabled: false

debug: (re)disabling autofill, currently enabled: false

debug: (re)disabling safe browsing extended reporting, currently enabled: false

debug: (re)disabling search suggest, currently enabled: false

debug: (re)disabling translation service, currently enabled: false

debug: disabled spelling service

debug: disabled password saving

debug: disabled alternate error pages

debug: disabled autofill

debug: disabled safe browsing extended reporting

debug: disabled search suggest

debug: disabled translation service

info: Starting processing of CHH files at: 1639493403350

info: Parsing CHH file: ios.CHH.txt.gz

info: Parsing CHH file: nx-os.CHH.txt.gz

info: Parsing CHH file: asa.CHH.txt.gz

info: Parsing CHH file: wlc.CHH.txt.gz

info: Parsing CHH file: ucs.CHH.txt.gz

info: Parsing CHH file: ucs-b.CHH.txt.gz

info: Parsing CHH file: ios-xr.CHH.txt.gz

debug: Cleaning up temp directory

"PortInfo.comName" has been deprecated. You should now use "PortInfo.path". The property will be removed in the next major release.

info: Completed processing of CHH files at: 1639493404991, total time: 1.641s

info: CHH (ucs): Version 1485895505 successfully loaded

info: CHH (ucs-b): Version 1485895505 successfully loaded

info: CHH (wlc): Version 1504107287 successfully loaded

info: CHH (nx-os): Version 1523436743 successfully loaded

info: CHH (asa): Version 1554746084 successfully loaded

info: CHH (ios): Version 1556004756 successfully loaded

info: CHH (ios-xr): Version 1524299504 successfully loaded

3 Replies 3

ELIAS AGGELIDIS
Level 1
Level 1

Dear Team ,

 

try this

 

"sudo /Applications/Cisco\ CLI\ Analyzer.app/Contents/MacOS/nwjs"

Even after this Syntax being used, the application starts but its very limited. 

is there a fix on the way or not? 

 

Is there any chance that a native Mac version (aka Universal macOS Binary) will be released?

The current v3.6.8 is still based on the x86_64 architecture and relies on Rosetta 2, the built-in dynamic binary translator, to work on the current Apple Silicon Macs.