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DNAC Will Not Provision Template For Catalyst 9400

zachartl
Level 1
Level 1

Hello,

I can't seem to provision a Configuration Template for a Catalyst 9400 switch. The same Template works fine on a Catalyst 9300 Switch. I did add the Class of switches - 9400 Series Switches within the Template Editor Configuration. Committed the changes as required but when I go to Inventory -> Provision -> Provision Device 

The 9400s show up as "Devices Having No Templates" 

The 9400 switch version is 17.9.1 

Our DNAC version is 2.2.3.6

Again, this template worked like a champ on the 9300s Same Location. 

Thank you,

Terry

1 Accepted Solution

Accepted Solutions

rasmus.elmholt
Level 7
Level 7

Have you added the 9400 in the network profile for the template as well?

View solution in original post

5 Replies 5

Preston Chilcote
Cisco Employee
Cisco Employee

I think you have enough information to open a TAC case.  Include for them the exact model of 9400 ("show inventory")

rasmus.elmholt
Level 7
Level 7

Have you added the 9400 in the network profile for the template as well?

Indeed, please see enclosed. Thank you for asking though. And my apologies for the late response.

Is it added in the network profile as well?

It was not. Great Call, Thank You!

Have a great weekend.