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Cisco Intersight license import error

NeoChen722593
Level 1
Level 1

Hi All, 

We purchased 12 licenses in 2022, and this year we have also purchased 12 licenses,
but the license for this year looks different from before (such as the Figure 1),
I merged these two licenses into an license with 24 licenses and encountered an error when importing it into Intersight (PAV) (as shown in Figure 2)
May I ask if anyone has encountered it before?

intersight.jpg

intersight2.jpg

 

1 Reply 1

Sandeep Kumar
Cisco Employee
Cisco Employee
In the past, Intersight had 3 license tiers(Essentials, Advantage, Premier) and with the license simplification last year, we have only 2 license tiers now(Essentials and Advantage)


Based on the error in the screenshot, it looks like you have a mix of both types, hence the error. I would suggest contacting your Cisco Account team who can guide you on how to move forward and if needed help with license conversion.

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