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Each time an agent receive or make a call, a pop up window appear at the bottom righ of the screen. From there, the agent can pick the call by pressing answer. For some reason, the pop up window doesn't appear for some agent. I've checked the setting...

06CCSMTL by Level 1
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We've just implemented the monitor session (SPAN) configuration on Nexus switches managed by NDFC. Making changes directly on a switch doesn't create any non-compliance with the NDFC configuration. I would like to know if there are specific categorie...

dklila by Level 1
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Good day Community, I am in need of your assistance with the error shown below. This error pops up when I try to renew my company's Reseller partnership, I use company email address for all Cisco certifications and services and even for company porta...

dtau_0-1707126015655.png
dtau by Level 1
  • 405 Views
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I recently made a big boo-boo, while attempting to Factory reset command on Cisco 9200-24 I factory reset the device 2 times, when i attempted to login the device did not log me in  so it errored out, I thought I would just remove the files but did i...

Hello,I want to connect cisco unity (version 11.5) IP phones to CRM caller id. The CRM company told us for the connection we need to have access AMI. The question is: Can we configure AMI? and How is it possible?The documentation third party company ...

nasehi by Level 1
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Hi, Whenever I try to login on another cisco account that I have I get stuck on a loop right after I enter my email credentials. I don't even get to insert my password. The message "federeted identity.cisco.com" appears on my screen.I use single sign...