Interface is up up for a printer, but I cannot ping to it

[mentorace]

Hi,

I have an issue with a printer. The interface for a printer is up up, and it is on the right VLAN. But I could not ping to it.

The interface's configuration is below:

interface FastEthernet3/31
description PRINTER
switchport access vlan 500
switchport mode access
switchport port-security maximum 3
switchport port-security mac-address sticky
switchport port-security mac-address sticky 3c4a.9245.de32
switchport port-security
no logging event link-status
speed 100
duplex full
no snmp trap link-status
no cdp enable
spanning-tree portfast
end

Can someone help to fix this issue?

[MHM Cisco World]

interface FastEthernet3/31
description PRINTER
switchport access vlan 500
switchport mode access
switchport port-security maximum 3
switchport port-security mac-address sticky
switchport port-security mac-address sticky 3c4a.9245.de32
switchport port-security
no logging event link-status
speed 100
duplex full
no snmp trap link-status
no cdp enable
spanning-tree portfast

So many port secuirty here'

Do

Show port secuirty mac address 

See if printer mac is add to port 

[Flavio Miranda]

Hi @mentorace 

  It may depend from where you are pinging. The Printer must have a default gateway if you are pinging from another network.

If you are trying to ping from the switch where the printer is connected, the switch must have interface vlan on the same vlan as the printer.

Go to the layer3 switch (core) and make sure you can see ARP for the Printer with the command show ip arp | i 3c4a.9245.de32

Disable port-security for test porpuse just to make.

[domclifton]

1. Check Printers network config GW/Subnet
2. Ping Printer's IP address from a device in the same vlan/subnet 
3. Duplex issue? If you're specifically telling it to do full only.