The results for #CommunityHelpingCommunity are in!
The wonderful support of the community at #CiscoLiveEMEA that have contributed to our USD3K donation goal to Fairfood...
* 2,044 new member registrations
* 740 new social followers
* 1,604 social post shares, reactions, comments
* 228 Slido responses
* 238 booth visitors
We are so thankful for all these online and offline actions (224% above our target of 1,500) and most proud that we could achieve this TOGETHER!
View: Photo gallery
What's next? See you at #CiscoLive (June 2-6, 2024 | Las Vegas): Register now open!
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The Cisco Community is going to RAI Amsterdam, the Netherlands and we are thrilled to meet you in person there.
- Where: Booth E01, Cisco Customer Experience (CX) stand @ World of Solutions
- When: February 5-9, 2024
- Register: Connect with Cisco CX @ Cisco Live
Did you know?
Cisco Community, community.cisco.com is the 2nd most visited digital property after Cisco.com, a trusted online peer-to-peer community and knowledge hub to get fast real-time answers, examples and 24/7 advice.
- Serving more than 1.4M visitors monthly, with an average median time of 1.5 hours for first response.
- Supported by 7 languages: English | Japanese | Spanish | Portuguese | Chinese | French | Korean
- Beyond just a Q&A portal, you can also find:
* Guided Resources to learn at your own pace
* Technology & support event and webinars including Ask the Experts, Ask Me Anything, Community Live (in local languages)
* Knowledge base articles, blogs, videos by architectures/products, created by the industry practitioners and Cisco specialists
* Project Gallery to showcase your project(s), big or small!
* Acknowledging our top contributors through 4 main member recognition programs: Cisco Designated VIP | Hall of Fame | Spotlight Awards | Event Top Contributors
What to expect?
Drop by to say hello and learn more about Cisco Community and DCX programs through:
Lightning Talks
Lightning Talk #1: Cisco Community - Your resource today and tomorrow l Thursday 2/8 @ 1:00pm CET
- Cisco Community (community.cisco.com) is your always-on resource to connect to and learn from peer and Cisco technology experts. Hear from the Digital Customer Success Leader on the types of assistance and guidance you'll find in the Community and how to make the most of this 24/7 knowledge hub serving more than 1.4M visitors monthly.
Lightning Talk #2 - Your Way to Success with the Cisco Lifecycle Advantage Program for Partners l Tuesday 2/6 @ 2:00pm CET
- Join Caroline Haussler (Digital Partner Experience Lead) in this session to learn how our award-winning digital engagement program - Lifecycle Advantage - helps you build and nurture better relations with your customers, nurtures your customer success practices, and enables you to maximize recurring revenue by connecting to your customers through a personalized and automated experience across the lifecycle.
Lightning Talk #3: How customer advocacy elevates customer experience: A conversation with John Pell l Monday 2/5 @ 4:30pm CET
- Mariley Reinoso Olivera (Cisco Digital Customer Experience) will chat with Cisco customer and advocate John Pell to learn about his experience with Customer Experience and advocacy.
Community Helping Community - This year at Cisco Live EMEA we will be partnering with Fairfood. Fairfood accelerates the change towards a sustainable food system. They develop innovative solutions that enable businesses to improve their responsible business practices.
For every social share, Slido poll entry and/or new registration during Cisco Live Amsterdam we will donate* toward this great organization. Help us reach our goal by completing one of the tasks so that we may make a change today!
*Not to Exceed $3,000 donation amount
Meet the onsite team
Chatting to the friendly team and share your experience/feedback as we would love to hear from you!
* Janne Hansen (Digital Customer Experience Lead EMEA) | LinkedIn
* Caroline Haussler (Digital Partner Experience Lead) | LinkedIn
* Mariley Reinoso Olivera (Customer Advocacy Lead EMEA) | LinkedIn
* Ana Chekelova (Digital Customer Success Lead) | LinkedIn
Let’s get social!
- Take a selfie, or a group photo with your team or with us onsite to spread the joy! Check out #CiscoLiveAPJC photos!
- Can't be onsite? You can still be a part of Cisco Live EMEA virtually. Provide a few words or in a sentence about “What does a community mean to you?” on your preferred social media channels (Facebook, Twitter, LinkedIn).
- Please don’t forget to tag us and/or use #CiscoCommunity and #CiscoLiveEMEA.
Looking forward to seeing you there!
The Cisco Community and DCX team
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