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CML Activation Product

Raph B
Level 1
Level 1

Hi, I have an Issue activating CML, the installation went smooth, I can now log in into CML software on my browser.

The issue at first was that my VM couldn't access internet, Now I fixed it.

When I enter my software license, i just wait for a good 2 minutes and then this message appears 

"Communication Timeout - Will Reattempt Automatically

The Product Instance was unable to register with Smart Software Licensing due to a communication timeout. Ensure that the Product Instance can access your selected registration server.

The Product Instance will automatically reattempt registration and will remain in evaluation mode until it succeeds."

If anyone could help out, it was quite a sum to pay 

2 Replies 2

Raph B
Level 1
Level 1

Update 1 : I tried to look for some solutions so far :

I'm running on "cml2_p_2.6.1-11_amd64-11.ova" with "refplat-20230117-fcs.iso

I tried to ping 8.8.8.8 to check if my VM has internet, it works , Also tried the "curl" also works. 
It looks like my browser for some reason doesn't access internet or the Cisco Smart service is down somehow...

RaphB_0-1699113228049.png

 

Raph B
Level 1
Level 1

Update 2 : Ok now CML doesn't work anymore for some reason

RaphB_0-1699113666240.png

 

I don't have any IP addresses to connect to the web browers