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Apple Issues Proximity

Stephen Pedigo
Level 1
Level 1

I have  a C40 running tc7.0.2 with Proximity turned on

I have no problem wit my Android system, but every Apple product I've tried (2 Ipads and an Iphone), I can't get it to pair.

Any help appreciated.

 

2 Replies 2

Dan Peder Eriksen
Cisco Employee
Cisco Employee

What does the screen of the ipad say when trying to pair?

ablaisdell
Level 4
Level 4

Make sure to update your iOS to the latest release. I was trying to use my iPad and iPhone on 7.2 (which is supported) and had issues. As soon as I updated it worked perfectly.