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Installation failed as it cannot remove previous installation (Windows 7)

aceccato
Cisco Employee
Cisco Employee

Proximity was loaded on my Windows 7 machine and when I tried to open it today (haven't used it in a few weeks) the program would not initialize. I tried upgrading (using latest version) but it encounters an error saying that it cannot uninstall the previous version. I then cleaned out any instances of "Proximity" on my hard drive and registry but the installation still fails. Looking for a way to completely clean Proximity off my laptop so that I can install a working instance of the app.

I am Cisco internal.

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