Issues with Dell XPS13#9370 Proximity Application - Microphone not Working
We've got some Dell XPS13#9370 laptops, all of which are having an issue whereby the Cisco proximity application says "Your microphone is not working" even though you can see the audio levels go up and down on the microphone in the "recording devices" window.
Tried different drivers, BIOS update, Cisco Proximity 2.0.7 and 2.0.8 and installing Proximity straight from a fresh Win10 installation but no change.
Cisco Proximity 2.0.8 includes some changes to the Windows installation package to facilitate mass deployment. None of these changes break backwards compatibility. The changes are these added msi properties:
LAUNCHPROXIMITY (Default: 1)
If set to 0, pr...
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Cisco Proximity Troubleshooting Guide
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