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Proximity and Default user hive

millionckl
Level 1
Level 1

‎09-10-2017 09:24 PM - edited ‎03-20-2019 07:26 PM

Hi,

 

We are currently facing an intermitten issue on Windows10 where Start Menu breaks (click but no respond). and this was found to be that Proximity is not unloading the default user hive and causing Windows to unable to create new user profile as the file is unaccessable.

 

Any fix for proximity to unload the file successfully?

 

p1.jpg

 

p2.png

 

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Henrik Bakken
Cisco Employee
Cisco Employee

‎09-22-2017 08:03 AM

Hi millionckl, and sorry for the delay. 

Thanks a lot for the detailed report and information. Will have to get the dev. team look into this.

/Henrik

 

 

Addl info (via TAC/mail-thread): 

Codec version is CE8.2.2.

Windows edition is Windows10 64-bit, x64-based processor.

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