Proximity Jabber 12.7 with Webex room Kit

[it-it]

Proximity Jabber 12.7 with Webex room Kit

this is not working

it is not finding the device when pressing on  - Connect to a device

What to do?

[plv@cisco.com]

Is it a cloud device? Or a on-prem SIP device?
Cisco Jabber only support on-prem SIP device.

Thanks
Jefferson

[it-it]

The Jabber is install on site.

not cloud