Changin Smart Account Email

[febryoponcosulistyo]

Dear community

kindly ask

How do we change the existing email for customer smart account?

because the PIC is resigning from the office so we partner is requested to help them change the email for their smart account 

thank you

[balaji.bandi · Accepted solution]

You can do delete that account and create new one, who is joining his /her place

here is some document walk through the process :

https://community.cisco.com/t5/cisco-software-documents/get-smart-with-cisco-smart-accounts-nbsp-customer-smart-account/ta-p/4094690

still issue you can contact License team, they are very helpfull and supportive.

[febryoponcosulistyo]

Dear @balaji.bandi 

thank you for your kind answer