Cisco 3750 IOS upgrade - ERROR: Image is not a valid IOS image archive.

[m-abooali]

Hi,

I am getting this error despite having an IOS with .tar extension!?

here is the whole command line.

%Error opening tftp://10.x.x.x/c3750-ipserviceslmk9-tar.122-55.SE12.tar (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#

any advise will be greatly appreciated folks.

Best Regards,

Masood

[balaji.bandi]

Hi

show post couple of outputs

show version

dir

ping 10.x.x.x

are you able to reach TFTP Server

is your TFTP running.

[m-abooali]

note: I am trying remotely. ping works all the way and between switch and local machine tftp winagent 4

archive download-sw /over /reload tftp://10.222.127.1/c3750-ipservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.tar

%Error opening tftp://10.x.x.x/c3750-ipserviceslmk9-tar.122-55.SE12.tar (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#
C:\Users\aaa\Desktop\tftp-ios-new-root\c3750-ipservicesk9-mz.122-55.SE12

%Error opening tftp://10.222.127.1/c3750-ipservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.tar (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#

Switch#$pservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.bin
 Could not buffer tarfile...using multiple downloads
examining image...
%Error opening tftp://10.222.127.1/c3750-ipservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.bin (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#ping 10.224.127.1

Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 10.224.127.1, timeout is 2 seconds:
!!!!!
Success rate is 100 percent (5/5), round-trip min/avg/max = 1/3/8 ms
Switch#$ad tftp://10.224.127.1/c3750-ipserviceslmk9-tar.122-55.SE12.tar
 Could not buffer tarfile...using multiple downloads
examining image...
%Error opening tftp://10.224.127.1/c3750-ipserviceslmk9-tar.122-55.SE12.tar (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#$pservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.tar
 Could not buffer tarfile...using multiple downloads
examining image...
%Error opening tftp://10.222.127.1/c3750-ipservicesk9-mz.122-55.SE12/c3750-ipserviceslmk9-tar.122-55.SE12.tar (Timed out)
%Error opening flash:update/info (No such file or directory)
ERROR: Image is not a valid IOS image archive.
Switch#

Switch#sh flash:

Directory of flash:/

    2  -rwx         616  Mar 10 1993 02:03:38 +00:00  vlan.dat
    3  -rwx    11110304   Mar 1 1993 01:33:24 +00:00  c3750-ipbasek9-mz.122-52.SE.bin
    5  -rwx        1718  Mar 10 1993 02:09:48 +00:00  config.text
    6  -rwx          24  Mar 10 1993 02:09:48 +00:00  private-config.text
    8  -rwx        2072  Mar 10 1993 02:09:48 +00:00  multiple-fs

15998976 bytes total (4881408 bytes free)
Switch#
Switch#sh ver
Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 12.2(52)SE, RELEASE SOFTWARE (fc3)
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Fri 25-Sep-09 08:32 by sasyamal
Image text-base: 0x01000000, data-base: 0x02B00000

ROM: Bootstrap program is C3750 boot loader
BOOTLDR: C3750 Boot Loader (C3750-HBOOT-M) Version 12.2(44)SE5, RELEASE SOFTWARE (fc1)

Switch uptime is 1 week, 3 days, 1 hour, 48 minutes
System returned to ROM by power-on
System image file is "flash:c3750-ipbasek9-mz.122-52.SE.bin"


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

cisco WS-C3750G-24TS (PowerPC405) processor (revision R0) with 131072K bytes of memory.
Processor board ID FDO1251Z12P
Last reset from power-on
2 Virtual Ethernet interfaces
28 Gigabit Ethernet interfaces
The password-recovery mechanism is enabled.

512K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address       : 00:24:51:26:88:80
Motherboard assembly number     : 73-7058-15
Power supply part number        : 341-0045-02
Motherboard serial number       : FDO125108DT
Power supply serial number      : LIT12500BHV
Model revision number           : R0
Motherboard revision number     : A0
Model number                    : WS-C3750G-24TS-E
System serial number            : FDO1251Z12P
Top Assembly Part Number        : 800-22348-08
Top Assembly Revision Number    : B0
Version ID                      : V08
CLEI Code Number                : COMUJ10ARA
Hardware Board Revision Number  : 0x09


Switch Ports Model              SW Version            SW Image
------ ----- -----              ----------            ----------
*    1 28    WS-C3750G-24TS     12.2(52)SE            C3750-IPBASEK9-M


Configuration register is 0xF

Switch#

[balaji.bandi · Accepted solution]

you have bin file in the exiting switch. so your proceedure may fail.

Follow below steps : High level

delete flash:c3750-ipbasek9-mz.122-52.SE.bin
copy tftp://10.222.127.1/newimage.bin  flash:
check dir make sure you have new image in flash.
change the boot variable
boot system flash:newimage.bin 

check 

show boot

check everything ok write and reboot.

[m-abooali]

Thanks,

so, If I del current image, i can make other changes? can I tftp new image after deleting current image in flash?
to what value I need to change boot variable? Thank you. Masood

[m-abooali]

HI,



After putting the IOS.tar in the root folder of tftp application, I got it going but:



Switch#$/reload tftp://10.224.127.1/c3750-ipserviceslmk9-tar.122-55.SE12.tar

Loading c3750-ipserviceslmk9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[OK - 13608960 bytes]



Loading c3750-ipserviceslmk9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

examining image...

extracting info (111 bytes)

extracting c3750-ipservicesk9-mz.122-55.SE12/info (701 bytes)

extracting info (111 bytes)



Stacking Version Number: 1.45



System Type: 0x00000000

Ios Image File Size: 0x00C69A00

Total Image File Size: 0x00CFAA00

Minimum Dram required: 0x08000000

Image Suffix: ipservicesk9-122-55.SE12

Image Directory: c3750-ipservicesk9-mz.122-55.SE12

Image Name: c3750-ipservicesk9-mz.122-55.SE12.bin

Image Feature: IP|LAYER_3|PLUS|SSH|3DES|MIN_DRAM_MEG=128





Error: The image in the archive which would be used to upgrade

Error: system number 1 does not support the same feature set.



Switch#

[m-abooali]

Thanks,

I got it going using ios.tar however i got the following error at the end. seems to be feature set related!?

Switch#$/reload tftp://10.224.127.1/c3750-ipserviceslmk9-tar.122-55.SE12.tar
Loading c3750-ipserviceslmk9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 13608960 bytes]

Loading c3750-ipserviceslmk9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (111 bytes)
extracting c3750-ipservicesk9-mz.122-55.SE12/info (701 bytes)
extracting info (111 bytes)

Stacking Version Number: 1.45

System Type:             0x00000000
  Ios Image File Size:   0x00C69A00
  Total Image File Size: 0x00CFAA00
  Minimum Dram required: 0x08000000
  Image Suffix:          ipservicesk9-122-55.SE12
  Image Directory:       c3750-ipservicesk9-mz.122-55.SE12
  Image Name:            c3750-ipservicesk9-mz.122-55.SE12.bin
  Image Feature:         IP|LAYER_3|PLUS|SSH|3DES|MIN_DRAM_MEG=128


Error: The image in the archive which would be used to upgrade
Error: system number 1 does not support the same feature set.

Switch#

[m-abooali]

hello again,

even ip bases IOS.tar returned same error!?

Switch#$/reload tftp://10.224.127.1/c3750-ipbasek9-tar.122-55.SE12.tar
Loading c3750-ipbasek9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
[OK - 15923200 bytes]

Loading c3750-ipbasek9-tar.122-55.SE12.tar from 10.224.127.1 (via Vlan224): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
examining image...
extracting info (107 bytes)
extracting c3750-ipbasek9-mz.122-55.SE12/info (684 bytes)
extracting info (107 bytes)

Stacking Version Number: 1.45

System Type:             0x00000000
  Ios Image File Size:   0x00B8DA00
  Total Image File Size: 0x00F2FA00
  Minimum Dram required: 0x08000000
  Image Suffix:          ipbasek9-122-55.SE12
  Image Directory:       c3750-ipbasek9-mz.122-55.SE12
  Image Name:            c3750-ipbasek9-mz.122-55.SE12.bin
  Image Feature:         IP|LAYER_3|SSH|3DES|MIN_DRAM_MEG=128


Error: There is insufficient space in flash: to install the required
Error: image.  Clean up some old images, and try again.

Switch#

as you can see from above, system tries to upgrade but something goes wrong that I don't know what!?

Please advise,

Best Regards,

Masood

[m-abooali]

I see it says not enough space!? well, that is the whole idea of using /overwrite switch!?

[m-abooali]

hi,

somehow, overwrite /reload did not do the trick and Switch was complaining about insufficient space in Flash. I deleted current image and used copy tftp flash command to upgrade to the new IOS. set boot system and sh boot indicates correct path.

Thanks,

Masod

[Leo Laohoo]

---

@m-abooali wrote:

Error: The image in the archive which would be used to upgrade
Error: system number 1 does not support the same feature set.

---

This is the error message stopping the process from completing.  The TAR file is an IP Services feature set and you're installing it on a switch that may NOT be have IP Services feature set. 

You'll need to use the option "/allow-feature-upgrade" to get this going. 

But first, you'll need to make sure there is enough flash space available.

[m-abooali]

Thank you.

It was ipservices fearure set. I ended up installing IPBase by deleting IOS in flash.

I wanted IP service pack. With your extra switches I may be able to do that. There was not enough space in flash to begin with and that is why I used the overwrite switch.

Thanks you so much. I will try and will post result here.

Best Regards,

Masood

[m-abooali]

Thank you,

I will try this and will keep you posted. however, the whole idea of using archive download-sw + other switches is for not having enough space on flash so the command line replaces current image in flash with a New one!?

am I missing something here?

Please advise,

Best Regards,

Masood

[Leo Laohoo]

That's not entirely correct.
When no options are enabled the process will keep the old IOS sub-directory. One has to use the "/overwrite" option to instruct the process to delete the FIRST old IOS sub-directory. 

The "/overwrite" option won't work if the switch is booting the BIN file from the main directory.

[m-abooali]

Overwrite reload was used. Feature set upgrade was not.

I should have elaborated more in what options were used by me. I am sorry.

Best Regards,

Masood