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Cisco 3850 error after upgrade

Kamigakuro
Level 1
Level 1

Hi, i tryed to upgrade software from 16.03 to 16.09.

After install and reboot I saw this on repeat:

mainboard hardware authentication failed. abort init

Does anyone know how to fix it? 

P.s. writertc command from rommon did't help.

Thanks!

7 Replies 7

balaji.bandi
Hall of Fame
Hall of Fame

looks like a bug for 16.9

 

try any thing can support 16.12.X

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Kamigakuro
Level 1
Level 1

I tried load in bundle mode, but 16.3.x version, also has "mainboard error". I can try 16.12.x version tomorrow, but think what result will be same. 

Do not go lower version, go always higher version suggested

 

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Leo Laohoo
Hall of Fame
Hall of Fame

Raise a TAC Case.  This could be CSCvn16574 or CSCvm55208.

Is it free? 


@Kamigakuro wrote:

Is it free? 


Can you elaborate?

Is it free? 

Raising TAC case is not free ? you need to have smart net contract or service contract , if the product is new and have warranty you can open a TAC for address.

 

is this make sense ?

 

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