Cisco 6807 VSS upgrading

[Networker A!]

Hi,

We are trying to upgrade our 6807 VSS switches to 15.5(1) sy4, we run now on version 15.2(1)SY7.
As far as we know that we cannot run ISSU, thus we tried with an upgrade via changing the boot parameter.
We reboot after changing the boot command and it seems as the upgrading process go through, however we see a warning messages in the log that state :

Jan 16 06:18:58.403: %C6K_PLATFORM-DFC1-2-CRITICAL_FPGA_UPGRADE:
************************ !! UPDATE REQUIRED !! ************************

Critical firmware upgrade available for Module: 1.
Please refer Software release documentation for more information.

******************************************************************
******************************************************************

We followed some instructions that guided us to run two or more commands of upgrading the FPGA as following :

upgrade winters-flash switch switch-number slot slot-number bundled-image
hw-module switch switch-no module module-no reset

Still we couldn't get rid of the warning messaegs, we get the from module 1 and module 2 on both switches.

Any idea ? is this an operation critical message ? we don't want to risk starting upgrading in our production network.

Thank you in advanced !

Regards

[balaji.bandi]

Can you explain more about your setup, is this Quad Supervisorrs?

can you post show modules from switch to look .

here some resources for the upgrade :

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/15-0SY/configuration/guide/15_0_sy_swcg/fast_software_upgrade.html

http://www.manualsdir.com/manuals/71074/cisco-6500.html?page=54

from a poster who went through the FSU

https://supportforums.cisco.com/t5/lan-switching-and-routing/vss-ios-upgrade-efsu-vs-fsu/td-p/2445601

[Networker A!]

Dear,

We uploaded the new image to all the bootflashes, and then we changed the boot so that it points towards the new image then restarted the VSS switches.

Yes, it is quad supervisors ( two supervisors each 6807 switch).

I will try to post the show modules output soon.

Regards 

[balaji.bandi]

wait for your show modules to give you right suggestion

[Leo Laohoo]

Post the complete output to the following commands:
1. sh module; and
2. sh redundancy

[Networker A!]

#sho module switch 1
Switch Number: 1 Role: Virtual Switch Active
---------------------- -----------------------------
Mod Ports Card Type Model
--- ----- -------------------------------------- ------------------
1 40 DCEF2T 8 port 40GE / 32 port 10GE C6800-32P10G
2 40 DCEF2T 8 port 40GE / 32 port 10GE C6800-32P10G
3 5 Supervisor Engine 2T 10GE w/ CTS (Acti VS-SUP2T-10G
4 5 Supervisor Engine 2T 10GE w/ CTS (CSSO VS-SUP2T-10G

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 1005.caeb.5a06 to 1005.caeb.5a2d 1.0 15.1(58r)SYL 15.5(1)SY4 Ok
2 707d.b9d2.e164 to 707d.b9d2.e18b 1.2 15.1(58r)SYL 15.5(1)SY4 Ok
3 1880.908f.6cc7 to 1880.908f.6cce 2.1 12.2(50r)SYS 15.5(1)SY4 Ok
4 503d.e531.3bb1 to 503d.e531.3bb8 2.1 12.2(50r)SYS 15.5(1)SY4 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card C6800-DFC 1.0 Ok
1 Distributed Forwarding Card C6800-DFC 1.0 Ok
2 Distributed Forwarding Card C6800-DFC 1.2 Ok
2 Distributed Forwarding Card C6800-DFC 1.1 Ok
3 Policy Feature Card 4 VS-F6K-PFC4 3.0 Ok
3 CPU Daughterboard VS-F6K-MSFC5 3.1 Ok
4 Policy Feature Card 4 VS-F6K-PFC4 3.0 Ok
4 CPU Daughterboard VS-F6K-MSFC5 3.0 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Pass
4 Pass

#sho module switch 2
Switch Number: 2 Role: Virtual Switch Standby
---------------------- -----------------------------
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 40 DCEF2T 8 port 40GE / 32 port 10GE C6800-32P10G
2 40 DCEF2T 8 port 40GE / 32 port 10GE C6800-32P10G
3 5 Supervisor Engine 2T 10GE w/ CTS (Hot) VS-SUP2T-10G
4 5 Supervisor Engine 2T 10GE w/ CTS (CSSO VS-SUP2T-10G

Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 1880.9004.3747 to 1880.9004.376e 1.2 15.1(58r)SYL 15.5(1)SY4 Ok
2 1880.9004.e4a3 to 1880.9004.e4ca 1.2 15.1(58r)SYL 15.5(1)SY4 Ok
3 006b.f11a.ee71 to 006b.f11a.ee78 2.1 12.2(50r)SYS 15.5(1)SY4 Ok
4 006b.f11a.fead to 006b.f11a.feb4 2.1 12.2(50r)SYS 15.5(1)SY4 Ok

Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Distributed Forwarding Card C6800-DFC 1.2 Ok
1 Distributed Forwarding Card C6800-DFC 1.1 Ok
2 Distributed Forwarding Card C6800-DFC 1.2 Ok
2 Distributed Forwarding Card C6800-DFC 1.1 Ok
3 Policy Feature Card 4 VS-F6K-PFC4 3.0 Ok
3 CPU Daughterboard VS-F6K-MSFC5 3.1 Ok
4 Policy Feature Card 4 VS-F6K-PFC4 3.0 Ok
4 CPU Daughterboard VS-F6K-MSFC5 3.1 Ok

Mod Online Diag Status
---- -------------------
1 Pass
2 Pass
3 Pass
4 Pass

#sho redundancy

Redundant System Information :
------------------------------
Available system uptime = 23 hours, 58 minutes
Switchovers system experienced = 0
Standby failures = 0
Last switchover reason = none

Hardware Mode = Duplex
Configured Redundancy Mode = sso
Operating Redundancy Mode = sso
Maintenance Mode = Disabled
Communications = Up

Current Processor Information :
-------------------------------
Active Location = slot 1/3
Current Software state = ACTIVE
Uptime in current state = 23 hours, 58 minutes
Image Version = Cisco IOS Software, s2t54 Software (s2t54-ADVIPSERVICESK9-M), Version 15.5(1)SY4, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 02-Sep-19 07:17 by prod_rel_team
BOOT = bootdisk:s2t54-advipservicesk9-mz.SPA.155-1.SY4.bin,12;
CONFIG_FILE =
BOOTLDR =
Configuration register = 0x2102

Peer Processor Information :
----------------------------
Standby Location = slot 2/3
Current Software state = STANDBY HOT
Uptime in current state = 23 hours, 55 minutes
Image Version = Cisco IOS Software, s2t54 Software (s2t54-ADVIPSERVICESK9-M), Version 15.5(1)SY4, RELEASE SOFTWARE (fc4)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Mon 02-Sep-19 07:17 by prod_rel_team
BOOT = bootdisk:s2t54-advipservicesk9-mz.SPA.155-1.SY4.bin,12;
CONFIG_FILE =
BOOTLDR =
Configuration register = 0x2102

[Networker A!]

Dear,

I posted the requested output, any suggestions ?

Thank you !

[Leo Laohoo]

Output looks good.
Post the complete output to the following commands:
1. sh run | i boot; and
2. dir slavebootflash:

[Networker A!]

Dear,

Here is the requested output

#sh run | i boot

boot-start-marker

boot system bootdisk:s2t54-advipservicesk9-mz.SPA.155-1.SY4.bin

boot-end-marker

no ip bootp server

diagnostic bootup level minimal

#dir slavebootdisk:

Directory of slavebootdisk:/

    1  -rw-    33554432   Jul 7 2017 07:08:28 +02:00  sea_console.dat

    2  -rw-       11500  Nov 30 2017 02:05:30 +01:00  startup-config.converted_vs-20171130-010528

    3  drw-           0   Jul 7 2017 07:25:22 +02:00  onep

    5  -rw-    33554432   Jul 7 2017 07:26:36 +02:00  sea_log.dat

    6  -rw-   158956696  Nov 30 2017 01:05:26 +01:00  s2t54-advipservicesk9-mz.SPA.152-1.SY5.bin

    7  -rw-           0  Dec 21 2017 04:17:40 +01:00  hal_tcvr.cfg

    8  -rw-   158267032   Mar 6 2019 02:49:58 +01:00  s2t54-advipservicesk9-mz.SPA.152-1.SY2.bin

    9  -rw-       71450   Jan 4 2018 06:11:16 +01:00  startup-config

   10  -rw-       70805  Jan 14 2019 02:19:18 +01:00  ks159vss-01

   11  -rw-        9164  Jan 14 2019 03:33:16 +01:00  startup-config.converted_vs-20190114-022518

   12  -rw-        8832  Jan 22 2019 00:29:56 +01:00  startup-config.converted_vs-20190121-232954

   13  -rw-   158978200   Feb 7 2019 08:34:28 +01:00  s2t54-advipservicesk9-mz.SPA.152-1.SY7.bin

   14  -rw-   167120044   Jan 3 2020 07:50:50 +01:00  s2t54-adventerprisek9-mz.SPA.155-1.SY4.bin

   15  -rw-       39259  Jan 15 2020 06:47:44 +01:00  startup-config.converted_vs-20200115-054743

   16  -rw-   165452952  Jan 21 2020 03:00:38 +01:00  s2t54-advipservicesk9-mz.SPA.155-1.SY4.bin

1024557056 bytes total (148078592 bytes free)

[Leo Laohoo]

Output looks good. So what exactly is the problem?

[balaji.bandi]

i have seen that you already have upgrade in place ? as we do not see issue.

is the Logs you see that mesage all time ?

[Networker A!]

Dear, 

We got those messages after we were done with the upgrading, we therefore thought to reload the VSS to see if those messages will disappear, but they didn't, we can still see those messages even after we reloaded the VSS.

Furthermore, every time we reload those modules, example with the command 'hw-module switch switch-no module module-no reset' we get those log message of 'Update required' so we don't know how to get rid of those messages. 

What we want make sure is that, those messages should not have any further negative consequences on the functionality of the VSS.

Correct us if we are wroing, but we are just thinking weather those messages have something to do with Firmware version (FW) of  15.1(58r)SYL and/or 12.2(50r)SYS see the previous output of 'sho module switch 1' please.

We are unsure whether to go back to the previous version, or just neglect those messages and continue with the upgrade as is.

Suggestion for solution ?

Thank you in advanced !

Regards  

[cmarva]

is module 1 the supervisor? If so, check the release notes for ROMMON requirements in v15.5.1 and make sure you're good on that.

if mod 1 is not a supervisor, then you still need to issue the sho mod command and check the ROM version on the linecards, and upgrade that if necessary.

[Networker A!]

Module 1 is not a supervisor, hmm let me check that, do you have any link to a post that I can check further ?

Thank you !

[CharbelMetrot4200]

I'm having the same problem when upgrading to the version 15.5(1)SY4 on my VSS C6807 switch

I tried to follow the below link provided by cisco, but the issue persist.

https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/15-5SY/config_guide/sup6T/15_5_sy_swcg_6T/enhanced_fast_software_upgrade_efsu.html

I'm always getting the same issue.

******************************************************************
******************************************************************

************************ !! UPDATE REQUIRED !! ************************

Critical firmware upgrade available for Module: 1.
Please refer Software release documentation for more information.

******************************************************************
******************************************************************

I need a help regarding this issue.

Is it a bug from cisco? should I change the version that I'm using.