12-04-2020 03:34 AM - edited 12-04-2020 03:36 AM
Hi !
my cisco 4221 doesn't show the ipbasek9 as permanent. Earlier it's version was 16.10.3a but downgraded to 16.9.5
Attached is the screenshot for the same. what is the process to get the license permanent as it should be there by default,i guess.
12-04-2020 03:50 AM
Anything above IOS XE - 16.9.X smart License.
12-04-2020 04:10 AM
Thanks for reply, but another 4221 in my production is running on 16.9.4 and shows ipbasek9 as permanent
12-04-2020 04:14 AM
As per your orginal post you have downgraded, so License might have erased if you have SKU install again .
12-04-2020 04:18 AM - edited 12-04-2020 04:20 AM
Dear balaji,
kindly help me in doing so. What is the process/command for this. I am also unaware of SKU stuff as well
12-04-2020 04:45 AM
Do you have backup License before upgrading ? if not you need to request again from cisco license team license@cisco.com
here is the license guide :
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide